Commercial Sales Associate II Brooklyn

Work Location : Brooklyn, New York

Brooklyn, New York

Hours : Pay Details :

Pay Details : $ - $ USD

$ - $ USD

TD ismitted to providing fair and equitablepensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in makingpensation decisions.

The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs.

As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to askpensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business :

Personal &mercial Banking

Job Description :

Themercial Sales Associate II provides ongoingmercial Customer service documentation and loan system support as the Relationship Teams liaison on assigned accounts.

Depth & Scope :

• Provides professional and efficient service to external and internal Customers
• Analyzes transaction structure
• Provides Customer service functions
• Provides administrative support to Relationship Managers
• Assists the Relationship Manager(s) in closing loans, including assisting to clear conditions of closing, aiding in the preparation of the closing packages an organizing the loan closing package
• Provides Financial Statement support, including uploading and tracking of statements
• Processes payments, advances, pay-downs, wires and line of credit adjustments
• Supports Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan information
• Supports Relationship Managers with reporting, including pipeline, loan closing and other input on the Bank loan origination platform
• Prepares correspondence and provides administrative support
• May act as the initial Customer service contact and may initiate and facilitate Customer research (depends onplexity and nature of issue) ensuring aprehensive solution to the Customer is provided
• Processes Customer transactions as necessary
• Interacts with external Customers as needed
• Provides notary services as needed
• Processes moreplex payments, advances, pay-downs, wires and line of credit adjustments
• Initiates and facilitates Customer research onplex issues
• Assists Relationship Team with clearing and management exceptions
• Serves as a resource for mentoringmercial Sales Associates
• Prepares correspondence under the direction and review of the Relationship Managers andmercial leadership.
• Assists in the development and making rmendations of procedures and process flow
• May generate and distribute reports to the Relationship management team, including daily and monthly reporting Acts as the initial Customer service contact and may research moreplex Customer requests or transactions
• Provides notary services for Customers as needed

Education & Experience :

• High school diploma or equivalent experience
• 2+ years related experience required
• Strong knowledge ofmercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines
• Strong knowledge ofmercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan to value ratio and other related information
• Strong knowledge ofmercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting the technical details of the loan system for Customers and Relationship Team
• Strong Customer service skills
• Analytical, problem solving and organizational skills
• Strong attention to detail, including ability to review large amounts of detailed documents for accuracy
• Excellentmunication skills, both verbal and written
• PC skills required (Word, Excel, PowerPoint)
• Knowledge of Relationship Team systems and software
• Ability to multi-task along with strong attention to detail
• Ability to learn new tasks and systems at a fast rate

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting / Carrying (under 25 lbs.) - Occasional
• Lifting / Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applyingmon sense to deal with problems involving standardized situations - Continuous
• Reading, writing andprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers,munities and colleagues.

TD is deeplymitted to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals.

As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variablepensation / incentive awards (, eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information :

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and apetitive benefits plan, we'remitted to providing the support our colleagues need to thrive both at work and at home.

Colleague Development