General Manager - Franchised

Job Number 24177131

Do not wait to apply after reading this description a high application volume is expected for this opportunity.

Job Category Property Leadership

Location Four Points by Sheraton Charlotte - Lake Norman, 16508 Northcross Drive, Huntersville, North Carolina, United States

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Additional Information : This hotel is owned and operated by an independent franchisee, Opal Hospitality. The franchisee controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.

If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Responsibilities :

• Work collaboratively with the team and other hotel leaders to drive success.
• Lead the entire team effectively, maintaining excellent employee relations and fostering a positive work environment.
• Provide meaningful and accurate forecasts for operational performance.
• Lead business and strategic planning initiatives.
• Maximize sales and profitability while ensuring effective cost control.
• Actively manage sales and revenue strategies to achieve financial goals.
• Oversee the food and beverage operation, ensuring high standards of quality and service; experience managing food and beverage operations is preferred.
• Be a proactive problem solver, addressing issues swiftly and effectively.
• Ensure that the hotel is well maintained and consistently clean.
• Present meaningful capital planning proposals for property improvements.
• Mentor and develop the hotel's leaders and future leaders to build a strong team.
• Ensure consistent compliance with service and brand standards.
• Work a varied schedule responsive to business volumes and hotel needs.
• Perform other duties as necessary to support hotel operations.

Minimum Requirements :

• Previous experience as a hotel general manager or in a senior hotel leadership role.
• Experience working within a branded hotel environment, preferably with Marriott.
• Experience managing food and beverage operations is preferred.
• A relevant business degree or hospitality diploma.
• Clear and concise written and verbal communication skills.
• Ability to work collaboratively with the hotel team to obtain consensus and drive results.
• Demonstrated team-building experience and ability to lead by example.
• A results-oriented history of success in hospitality management.
• Ability to foster a guest service culture that drives superior guest experiences.
• Experience in training and developing employees effectively.
• Hands-on leadership approach with the ability to adapt to continuous change and dynamic hotel needs.

Compensation :

Competitive salary, bonus plan, and benefits package including :

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

This company is an equal opportunity employer.

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