senior manager strategy & business planning, Partner Centric Scheduling (Seattle, WA Hybrid /US Remote)

Now Brewing senior manager strategy & business planning, Partner Centric Scheduling! #tobeapartner

Do you have a passion for partner (employee) experience, workplace innovation, future strategy development, and collaboration?

Join us in dreaming big and imagining a limitless future for our partners.

From the beginning, Starbucks set out to be a different kind of company. One who puts partners first, recognizes the importance of human connection, and is powered by innovation and entrepreneurship, with coffee at our core.

We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a strategy manager on the newly formed Partner Centric Scheduling team, you will play an important role in helping us to reinvent scheduling for our hourly partners and store managers at Starbucks, ensuring that the schedules our partners live better reflect their preferences and needs.

You will lead the development and execution of scheduling focused programs, coordinating the efforts of cross-functional teams to help Starbucks accelerate toward its vision to have the best jobs in retail.

You will contribute to an improved partner experience by identifying key issues and opportunities, developing a cross-functional problem-solving approach and defining scheduling solutions that match the dynamic needs of our partners, considering their individual preferences.

This role will help us to meaningfully change the scheduling paradigm at Starbucks and serve as an inspiration for other hourly employers in the retail, food service and hospitality industries.

And you will achieve this success in coordination with a wide array of teams across Starbucks, including Starbucks Technology, Enterprise Architecture, AI / Machine Learning, Store Operations, and Partner Resources (HR).

In this role, you will also coordinate work with strategic third parties and frequently engage to co-create the future directly with our retail partners.

Leveraging your previous experience, we will enable you to engage across various aspects of partner-centric scheduling :

Strategy & Prioritization

• Support with identifying and setting strategic priorities, company business goals and desired partner outcomes backed by data and insights
• Lead strategic problem-solving efforts to identify key issues, develop hypotheses and design required analyses
• Conduct analyses and problem solve to make informed recommendations to organizational and enterprise leadership
• Simplify and translate complex and ambiguous problems into clear pathways to implementation

Planning & Execution

• Engage and coordinate cross-functional teams by setting goals, building implementation plans and developing capability across key business units
• Ensure successful execution of key program objectives, adjusting priorities and approach as needed to manage emerging issues and deliver results
• Guide teams in thinking about complex and ambiguous issues and identify creative solutions
• Develop and tell stories with data and insights that are compelling and persuasive for leaders, partners and shareholders

We’d love to hear from people with :

• Passion for strategy development, workforce innovation, scheduling intelligence and future vision development
• Competency in setting strategies, prioritizing, communicating and reporting results
• Strong cross-functional collaboration and influencing skills with proven ability to drive outcomes
• Compelling and persuasive oral and written story-telling skills and strong executive presence
• Experience developing change management and communications plans with strong attention to detail, engaging multiple levels of retail leadership
• Demonstrated success developing and deploying comprehensive strategies (3 years)
• Demonstrated strategic and analytical leadership at junior / intermediate level (3 years)
• Experience in strategic consulting, brand / product management or analytics (5 years)
• Established experience with program management and leading cross-functional teams (5 years)
• Experience supporting operating plans, timeline management, and business casing (5 years)

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.

Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.

Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.

I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.

You will also have access to backup care and DACA reimbursement.Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies.

This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.

For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.

For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge / skills, experience, geographical location, and internal equity.

At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.

We believe that enables us to better meet our mission and values while serving customers throughout our global communities.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.