Motor Vehicle Technician

Motor Vehicle Technician

Assists the public with motor vehicle registration and titles; performs related work as required.

The principal function of an employee in this class is to provide effective customer service (face to face and virtual) in reference to : motor vehicle registrations and titles, information, records documentation, application assistance, and research. A Motor Vehicle Technician must possess strong clerical and customer service skills; He / She acquires knowledge of Department functions through on-the-job experience gaining working knowledge of Department policies and procedures, including registration and titling laws. The work is performed under the supervision of the Motor Vehicle Sr. Lead / Lead. The principal duties of this class are performed in a general office environment; Vehicle Identification Number (VIN) inspections are performed outdoors and include exposure to inclement weather conditions.

Essential Duties and Responsibilities (will vary by assignment, including but not limited to) :

• Answers incoming phone calls and greets walk-in customers
• Processes new and renewal vehicle registrations
• Processes title transfers and ownership changes, reviewing documentation for alteration and authenticity
• Provides general information and assistance in reference to fees and taxes when inquiries are made
• Provides assistance with application forms, including direction on how to complete them and witnesses their signatures
• Performs Vehicle Identification Number (VIN) inspection and verification
• Performs data entry in the state, central computer system
• Receives and processes mail renewals, including outgoing mailings
• Collects and records state sales tax and other associated fees whether collected in cash, check or by credit / debit card
• Processes and logs dealer title transactions into central computer system
• Balances funds received daily in personal cash drawer
• Updates, verifies, and maintains address, registration, title, valuation, ownership, transfer, and related customer records for motor vehicles
• Verifies and captures each owner's driver's license, state ID card, out of state driver's license and SSN, or passport to comply with Idaho law
• Performs all work duties and activities in accordance with County policies, procedures and safety practices

Other Duties and Responsibilities

Competency Requirements

Acceptable Experience and Training

Essential Physical Abilities

Bannock County is an equal opportunity employer. Veteran's preference given pursuant to Idaho code.