Senior Product Manager, Business Solutions - TikTok Trust and Safety

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Who we are

The Platform Product and Operation team operates within TikTok Trust and Safety division, with a primary objective of ensuring the smooth functioning of the platform while prioritizing user safety.

Within this team, the Business Solution team focuses on enhancing business security and user experience by evaluating potential compliance and risks, proposing prevention and control plans, and overseeing the implementation of optimization strategies to ensure long-term business results.

Responsibilities

• Develop a comprehensive understanding of various methodologies and presentation formats for risk-related content, execute simulated malicious content injections, and assess the platform's efficacy in identifying and mitigating policy violations.
• Master a range of social engineering attack techniques, including phishing emails and link manipulation, to evaluate the system's capacity for detecting and mitigating fraudulent activities.
• Aggregate and structure data and logs during simulated attacks, extract pertinent metrics and insights, and devise strategies for optimizing content security protocols.
• Collaborate closely with cross-functional teams to identify potential security vulnerabilities, propose actionable recommendations for improvement, and produce detailed risk assessment reports.
• Design and implement security drill plans, tailor attack methodologies to diverse scenarios and user behaviors, and ensure the meaningfulness and effectiveness of simulated assessments, with a focus on continuous enhancement of evaluation quality and efficiency.
• Continuously refine solutions based on simulated attack outcomes and feedback, assuming long-term accountability for business outcomes.

Qualifications

Minimum Qualifications

• Minimum of 3 years of work experience
• Demonstrated capability to discover risks at the product's front end through methods such as inspections, sampling, and analysis of consumer behavior, showing a high sensitivity to risks and continuously uncovering security risks and potential vulnerabilities.
• Proficiency in operating content security strategies, coupled with expertise and experience in the global content security domain.
• Demonstrated strong risk awareness, along with proficiency in at least one business line review rule and familiarity with the review process.
• Proficiency in data analysis and strong communication skills to effectively coordinate specific requirements.
• Demonstrated positive work attitude, robust resilience, execution capability, and adaptability under pressure.

Preferred Qualifications

• Familiarity with various technology stacks for terminal development, including but not limited to Python, Java, C / C++, H5 / JS, etc.
• Proficiency in various low-level instructions, such as SMALI, ARM / ARM64, and x86 / x64 instructions; familiarity with various terminal reverse engineering tools, such as Xposed, Frida, IDA, JEB, etc.
• Understanding of common network protocols and commercial encryption and decryption algorithms; familiarity with methods and countermeasures for e-commerce data scraping.
• Ability to handle graphics / videos and proficiency in using graphic software such as PS / PR.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at https : / / shorturl.at / cdpT2