Training Specialist

Job Description

Job Description

POSITION SUMMARY :

HIAS seeks a Training Specialist for the Resettlement & Integration department, which includes early resettlement, social inclusion, and economic inclusion programming, to assist and support creation of trainings and management of training platforms that support HIAS’ resettlement affiliate network.

The Training Specialist should understand and be able to incorporate adult learning theory in trainings and have experience with providing training to immigrants and individuals from diverse cultural backgrounds.

To support building staff capacity in our refugee resettlement network, this position will identify learning needs with subject matter experts, identify how to meet the gap in learning needs and design online and in-person learning opportunities.

The Training Specialist will collaborate with program managers to organize and coordinate annual trainings and conferences for affiliates.

The Training Specialist will track data and evaluate affiliate comprehension to ensure retention of knowledge.

Note, the salary range for this position is $65,000.00-70,000.00.

ESSENTIAL FUNCTIONS :

• Develops comprehensive training strategy to meet affiliate needs at the management and case management staff level; incorporates adult learning theory to maximize learning potential and knowledge retention.
• Develops tools and resources that will deepen and strengthen affiliate learning and retention.
• Assesses training effectiveness and devises new strategies to meet ongoing knowledge gap.
• Assists with learner support and adoption of core learning technologies, including Learning Management Software (Litmos), eLearning development tools and web and mobile technology.
• Works with Program teams to create Litmos training modules for affiliate staff ongoing learning.
• Develops monthly training schedule in collaboration with the Resettlement & Integration team, as well as longer term programming for refugees.
• Coordinates activities with current corporate partners (Airbnb, Rosetta Stone, Cell Ed, etc.) and assists in the development of new learning opportunities.
• Keeps current with latest trends, as well as learning technology best practices.
• Coordinates New Resettlement Director Training.
• Coordinates National Affiliate Conference.
• Performs other duties as assigned.

QUALIFICATIONS & REQUIREMENTS :

• Undergraduate degree; an additional minimum of 4 years of related experience may be considered in lieu of an undergraduate degree.
• 3-5 years of related experience, including training using Learning Management Systems.
• Exposure to instructional design software and LMS functionality.
• Experience with educating immigrants and individuals with diverse cultural background preferred.
• Detail-oriented with strong troubleshooting and analytical skills.
• Ability to inspire and motivate learners who may not be technologically proficient.
• Ability to work independently as well as in a team environment to meet project deadlines.
• Ability to quickly understand and assimilate new technologies.
• Exceptional verbal and written communication skills.
• Strong organizational skills including multi-tasking, prioritizing, planning and effective time management.
• Proficiency in Microsoft Office products, specifically Microsoft Word and Excel.
• Refugee resettlement knowledge preferred.
• Lived experience of migration preferred.
• Travel, to include travel to insecure operating environments, may be required.

HIRING PROCESS :

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward.

Here’s a snapshot of our hiring process :

Step 1 : Submit your application!

Step 2 : Phone screen with a HIAS recruiter.

Step 3 : Video interview with the hiring manager.

Step 4 : Video interview with a panel of HIAS employees.

Step 5 : Online reference check with SkillSurvey.

Step 6 : Offer and background check with Shield Screening or HireRight.

Step 7 : Start your professional journey with HIAS!

Note : Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US :

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America.

Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people a history of oppression, displacement and diaspora.

HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world.

Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards.

We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe.

People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply.

We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION :

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION :

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES : Welcome

Welcome

• Acogimiento
• Hospitalité
• Hachnasat Orchim

We Welcome the Stranger

Justice

• Justicia
• Justice
• Tzedek

We Pursue Justice

Empathy

• Empatía
• Empathie
• Chesed

We Approach our Clients with Empathy

Partnership

• Compañerismo
• Coopération
• Chevruta

We Believe in Changing the World through Partnership

Courage

• Coraje
• Courage
• Ometz

We Act with Courage to Build a Better World

Resilience

• Resiliencia
• Résilience
• Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY :

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification.

We strongly encourage applicants of diverse identities, backgrounds, experiences, and perspectives to apply even if you do not meet all required qualifications but have other qualifications relevant to the role that would make you a great fit for this role with HIAS!

SAFEGUARDING :

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS.

We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel.

Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.

HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and / or sexual harassment during employment, or incidents under investigation when the applicant left employment.

Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.