Senior Manager-Data Governance & Management

You Lead the Way. We’ve Got Your Back .

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business.

And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.

Find your place in risk and analytics on #TeamAmex.

Enterprise Digital & Data Solutions (EDDS) Organization within the Enterprise Services Group is a dynamic environment of digital product and analytics professionals that drive significant value for American Express through innovative solutions.

Enterprise Acquisition Products & Platforms (EAPP) is part of the larger EDDS organization with the core purpose to drive continuous, efficient revenue growth through seamless acquisition & new accounts onboarding experiences.

Our Team : Data Management & Oversight

Data Management & Oversight team is responsible for managing and governing digital acquisition data from application capture to fulfillment in Cornerstone.

The team supports various initiatives to empower our business unit with accurate, reliable, and accessible data to drive business success, while ensuring compliance with data regulations, promoting data understanding, and minimizing operational risk.

How will you make an impact in this role?

As part of the Data Management & Oversight team, this role is responsible for bringing and managing data under governance for acquisition data.

This team is leading the effort of defining the future roadmap for data governance and ensuring that trusted information is used for critical processes, decision making, verification and validation in various acquisition processes.

As a Data Governance Senior Manager, you will support the development and implementation of solutions in accordance with the Enterprise Data Governance policy and framework.

You will partner closely with Acquisition Technology Transformation, Enterprise Data Governance, Product, Risk, and other teams to drive data governance and data quality.

The Data Governance Senior Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.

Key Responsibilities :

• Bring acquisition data in compliance with the Enterprise Data Governance Policy ensuring the appropriate accountability model and processes for data asset management, metadata management, data quality, and issue resolution.
• Participate in all aspects of Data Governance including data activation steps, compliance with data standards and privacy regulations.
• Support strategic improvements to data assessment process and making necessary enhancements to data analytical and data quality tools.
• Lead root-cause-analysis of data quality issues and support in remediation of audit and regulatory feedback.
• Support development, validation, and maintenance of business glossary, data integration, data lineage, and data management activities.

Preferred Qualifications :

• Master’s / bachelor’s degree in computer science, statistics, mathematics, or a related field.
• 5-7 years of work experience in Customer acquisition / Banking / Financial Services or similar industries.
• Technical and data analysis skills with prior experience in SQL / Python.
• Knowledge of data governance practices, business and technology issues related to management of enterprise information assets is strongly preferred.
• Demonstrated working knowledge of Agile methodology and delivery concepts or other project management methodologies including SDLC.
• Strong relationship skills and communication is essential as the role requires partnering with multiple stakeholders e.

g., Business process owners, Technologies, and Enterprise Data Governance.

• Self-motivated and proactive, ability to manage multiple assignments and projects concurrently within tight deadlines.
• Ability to be flexible, prioritize multiple initiatives, and effectively manage in a matrix organization.

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
30+ days ago