Service Technician Helper - Grand Rapids, MI

This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes.

You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. In order to perform your task you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts.

This position affords you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits.

Trane affords you the opportunity to work directly for a leading manufacture giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth.

Work Arrangement : This position has been designated as remote and work will be performed in Grand Rapids, MI .

Responsibilities :

• Coordinates with team leader / project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
• Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer’s location.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

Qualifications :

A High School Diploma or equivalent, or certificate of completion from an accredited technical school is required. Typically 0-2 years of experience in HVAC.

Technical School or formal training is preferred.

• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to :
• DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• EPA Certification Preferred (e.g. HVAC Journeyman, Boiler Operator, Gas Installer etc.).

Additional Requirements and Environmental Exposure :

• Must be able to safely and legally operate a vehicle using a seat belt
• Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties
• Must be able to twist the trunk of your body 90 degrees in each direction
• Must be able to squat and touch the floor with both hands
• Must be able to reach your hands over your head
• Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders.

It requires employees to regularly lift and or move up to 10 lbs. and frequently lift and / or move up to 40 lbs. (may occasionally lift and / or move more than 40 lbs.

with special approval.)

• Must be able to safely use a ladder with a 375 lb. total weight limit, while wearing equipment weighing up to 50 lbs.
• Must be able to maneuver access areas, as small as 30 vertical x 45 horizontal
• Must be able to comfortably and routinely access rooftops with extension and / or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet +
• This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location

Pay Range : $18.75 - 20.50 / hr

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.