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Control Management Senior Manager - Consumer Lending Operations

WELLS FARGO BANK
CHARLOTTE, North Carolina, United States of America
$144.4K-$300K a year
Full-time

Why Wells Fargo :

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S. At Wells Fargo, we support employees' career aspirations and growth. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees.

Our customers invest with us, we invest in you. Apply today.

About this role :

Wells Fargo is seeking a Control Management Senior Manager for Consumer Lending Operations Business Controls.

Consumer Lending Operations Control is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

In this role, you will :

  • Manage and develop a team of managers, experienced officers, and officers in roles with moderate complexity and risk in accomplishing goals and priorities associated with the functional area
  • Engage and influence corporate heads, business heads, legal, audit, regulators, and industry partners associated with the function, or who are affected by its outcomes
  • Identify and recommend Business Controls opportunities for process improvement and risk control development by managing and directing teams on strategy and execution of activities
  • Determine appropriate strategies and actions of Business Controls functional area to meet moderate to high risk deliverables by ensuring that all business risk issues are proactively identified and addressed appropriately
  • Interpret and develop policies and procedures for functions with moderate complexity within defined scope of responsibility
  • Collaborate with and influence key stakeholders including managers
  • Interact directly with relevant business groups
  • Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area
  • Develop and guide a culture of Business Controls talent development to meet business objectives and strategies

Required Qualifications :

  • 6+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
  • 3+ years of Management experience

Desired Qualifications :

  • Understanding of Consumer Lending products and services
  • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls;

additional experience analyzing business and / or systems changes to determine impact

  • Familiar with various quality assurance techniques, issue verification frameworks and role of issue oversight, Audit, or internal controls assessment experience
  • Adaptable to a dynamic work environment with multiple priorities and strict timelines and able to organize for responsiveness and efficiency
  • Proven ability to work within a team environment as well as individual accountability
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.

Propensity to deliver high quality output

  • Experience working in a matrixed environment and the ability to effectively manage and build relationships.
  • Leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions and controls aligned with business / customer processes.

Job Expectations :

  • Onsite presence required 3 days a week at one of the posted locations
  • Ability to travel up to 10% of the time

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location.

The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date : 13 Oct 2024

13 Oct 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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