Restaurant Manager

Job Description

Job Description

Description : Summary :

Summary :

Swensons is a unique concept you won’t find anywhere else! No two days are ever the same. Our Managers are responsible for leading and managing team members.

Our brand is growing and we need your help to create an energetic atmosphere focused on great guest and team member experience! Our winning Team starts with you!

Job Highlights

Career Growth Company growth strategy

Entrepreneurial Spirit

Becoming Best in Brand

Control Your Own Destiny

Benefits

Competitive Salary + Monthly Bonuses

Weekly pay check

Medical, Dental, Vision

401k / Roth w / Employer Match

Career Advancement Opportunities

Job Qualifications

Self-driven, flexible, leads by example mentality with strong interpersonal skills

Ability to build emotional connections with our guests and team members

Positive, energetic, can do attitude working in a fast paced fun environment

Experience managing people, staffing, scheduling and development

Detail oriented, organized, respectful with ability to develop team members

Financial acumen and cost management skills

Full JD :

Essential Job Duties :

Responsible for effectively onboarding and training team members to brand standards. Continuously coaches, provides feedback, and develops team members to build two quality restaurant teams.

Responsible for schedule developments and positioning team members.

• Responsible for attracting, selecting, and retaining team members. Manage and coach kitchen crew, kitchen supervisors and curb servers to support operational success.
• Responsible to direct crew, always assign duties and perform quick service and friendly service to customers and internal team members.
• Maintain all standards of excellence in the restaurants in alignment with the quality of the food, friendliness of service, cleanliness of facility and safety of team members and guests to meet or exceed brand standards in every aspect of the restaurants.
• Ensures that team members follow all recipes, procedures, and policies of the company. Responsible for driving guest satisfaction and local store marketing programs.

Participates in the investigation and resolution of guest complaints and feedback.

Enforce sanitary practices for food handling, cleanliness and maintenance of kitchen and kitchen equipment. Ensure compliance with operational standards, company policies, federal / state / local laws, and ordinances.

Ensures equipment operates efficiently and the facility is maintained according to company standards.

• Inspires and coaches to drive excellence around core operations procedures on each of their shifts (examples including but not limited to shift accountability, product projections, repairs and maintenance spending / upkeep, cost of sales / cost of labor controls)
• Consistently exhibits the actions / behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all Above Stand Leadership and their assigned representatives;

always represent Swensons Drive-In Restaurants, LLC as a professional in every aspect of performance.

• Always promote and adhere to the Swensons core values and mission statement.
• Support the General Manager with any additional duties as assigned or required.

ADA Requirements / Physical Standards :

• Exposure to extreme temperatures based upon variable weather conditions inside and outside of the restaurant
• Must be able to stand and exert well-paced mobility and reasonable range of motion such as bending, stooping, standing, walking, stirring, lifting to complete physical tasks related to responsibilities for up to ten (10) hours
• Able to safely respond in emergency situations to avoid imminent dangers to self and others
• Safely transport up to 30 pounds repetitively throughout a shift
• Ability to safely operate blenders, frozen drink machines, grills, fryers, and other kitchen equipment as needed. Ability to safely place plates, utensils, pans, and cases on both high and low shelves.
• Must possess finger and hand dexterity for using small tools and equipment
• Ability to safely work in environment that includes wet floors, temperature extremes, and loud noise
• Ability to read, write, and communicate verbally and listen attentively to team members, guests, vendors, and visitors
• Ability to arrive on time for each scheduled shift and work throughout the shift (aside from legally required breaks) per the schedule and restaurant demands

Required Knowledge, Skills, and Abilities :

• 1-3 years of coaching, training, and development experience in a high-volume food service management role
• 1-3 years’ experience as a restaurant Manager
• Legal right to work in the United States and provide proof
• Must have a valid driver’s license, your own reliable source of transportation and be able to travel for work purposes
• Good communication and facilitation skills
• Strong interpersonal and conflict resolution skills
• Demonstrates the ability to quickly develop positive working relationships
• Positive, energetic, can do attitude with the ability to work on your feet entire length of shift in a fast-paced environment
• Exhibit good manners, proper personal hygiene, and work successfully in a team environment
• Flexible work schedule including availability to work all multiple shifts on regular basis
• Financial Acumen
• Computer skills

Requirements :

• 3-5 years of coaching, training and development experience in a high-volume food service management role
• 3-5 years’ experience as a restaurant General Manager at a high-volume level
• Legal right to work in the United States and provide proof
• Must have a valid driver’s license, your own reliable source of transportation and be able to travel for work purposes
• Good communication and facilitation skills
• Strong interpersonal and conflict resolution skills
• Demonstrates the ability to quickly develop positive working relationships
• Positive, energetic, can do attitude with the ability to work on your feet entire length of shift in a fast-paced environment
• Exhibit good manners, proper personal hygiene, and work successfully in a team environment
• Flexible work schedule including availability to work all multiple shifts on regular basis
• Financial Acumen
• Computer skills
16 days ago