Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.
R.O.W. (Guidance. Respect. Opportunity. Worth)
We are looking to grow our company and we need you to help us. We are currently hiring a Dispatcher for our award-winning Audi Arlington dealership.
If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!
Entry-Level Dispatcher Benefits :
$65,000+ Annual Income potential based on performance and experience
Annual Longevity Bonus
Service Booker or Dispatcher experience preferred but not required
Service Advisor with 1 or more years of experience encouraged to apply
Service Parts Counter with 1 or more years of experience encouraged to apply
Technician Apprentice with 1 or more years of experience encouraged to apply
Paid Training & Certification
Great culture within an innovative company
Training and support to assist you in achieving your goals
Paid time off and 401k
Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
Employee discounts on vehicle sales, parts, and service
Career advancement opportunities
and more!
Dispatcher Responsibilities :
The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer
Implements and maintains an effective dispatch system
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required
Prioritizes and controls all comebacks to ensure proper and prompt attention
Ensures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operation
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate Service Advisor and / or customer
Dispatcher Qualifications :
1+ year of service writing experience or sales experience preferred but not required
High-line, luxury automotive experience preferred, not required
A valid driver's license and a good driving record, per company standards
An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
Professional personal appearance
Excellent oral and written communication abilities
Process and detail oriented with developed organizational skills
Confident in ability to work under pressure and prioritize
Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.
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