Search jobs > Orlando, FL > Technical support engineer

Technical Support Engineer - Integrations (Hybrid – Orlando, FL)

Stage 4 Solutions
Orlando, Florida, United States
$30-$35,72 an hour
Full-time

Technical Support Engineer - Integrations (Hybrid Orlando, FL)

We are looking for a Technical Support Engineer for a large, global B2B high-tech company. This role will be responsible for managing and resolving the most challenging issues and escalation for the customer and providing technical guidance in addressing their business needs.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities :

The Technical Support Engineer will be responsible for managing and resolving challenging issues for ServiceNow partners and customers.

This includes developing subject matter expertise within the technical support department.

  • The engineer is responsible for owning and resolving issues daily created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the ServiceNow software and platform.
  • Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose and solve customer issues reported.
  • This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills.

Requirements :

  • Strong knowledge on LDAP / ActiveDirectory, SSO or other authentication or user management systems (. Azure AD, Okta. SAML, SiteMinder)
  • Strong Understanding of EmailInfrastructure (. Exchange, Office 365, Postfix)
  • Advance knowledge on WebServices (consuming or providing) (SOAP, REST)
  • Strong working knowledge on Network infrastructure
  • Hands on experience in anybi-directional, automated integration between two systems
  • DataExtraction Technologies (. JDBC, ODBC) or ETL integrations
  • Strong Experience in one (or more) scripting languages : JavaScript, Python, Perl, Unix Shell, Windows Shell)
  • Strong Experience with relational databases (. MySQL, Oracle).
  • Strong Experience using Linux / Unix OR Microsoft Server

Please submit your resume to our network at / careers / (apply to the Technical Support Engineer - Integrations (Hybrid Orlando, FL)

Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment.

All employment decisions are based on the job requirements and candidates’ qualifications, without regard to race, color, religion / belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation : $30 $35.72 / hr on W2

30+ days ago
Related jobs
Promoted
Lockheed Martin
Orlando, Florida

This position is onsite in Orlando, Florida. Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. MFC develops, manufactures and supports advanced products for military customers that include the U. As a Software Engineer, your responsi...

Stage 4 Solutions
Orlando, Florida

Technical Support Engineer - Service Management (Hybrid, Orlando, FL). Technical Support Engineer - Service Management (Hybrid, Orlando, FL). The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an un...

Promoted
Lockheed Martin
Orlando, Florida

You will be helping us solve the world’s most difficult challenges supporting such wide-ranging domain areas such as aircraft flight command and control, air traffic control, health care, and homeland defense. This position is onsite in Orlando, Florida. Lockheed Martin supports a variety of alterna...

Promoted
Southland Holdings
Orlando, Florida

We are seeking a Professional Engineer (PE) with a structural engineering background, to provide engineering services to support construction operations. Corporation, a Southland Company, is currently accepting resumes for a highly motivated Professional Engineer to join our team as a . Senio...

Promoted
Evolv Technologies Holdings, Inc.
Orlando, Florida

Graduate from technical training within 45 days of start and be able to successfully troubleshoot 75% of technical issues within 3 months, be able to answer questions on system capabilities and limitations, speak to and answer questions on integrations capabilities. Participate in TSS and regional s...

Promoted
Lockheed Martin Corporation
Orlando, Florida

Join our High Performance Computing (HPC) team as a DevSecOps Engineer and contribute to the development of cutting-edge applications and internal tools that connect developers and engineers to supercomputing capabilities! This role is essential for maximizing the multi-level security (MLS) user exp...

Cypress HCM
Orlando, Florida

In addition, the Technical Support Engineer addresses documentation and coding gaps using his//her knowledge to help support engineers as well as customers achieve their business goals; While working directly with others to help resolve their issues, you will ensure all issues are vetted before reac...

TEKsystems
Casselberry, Florida

Logs, tracks and appropriately documents all issues utilizing on-line systems and procedures, and in accordance with all applicable departmental guidelines and requirements· Thoroughly researches issues and takes appropriate action to resolve technical issues within the established departmental serv...

March of Dimes
Orlando, Florida
Remote

The purpose of the Fundraising Support Temp is to support Publix Super Markets, Inc. We provide a collaborative and supportive environment built upon our fundamental core principles where each employee is valued. The position acts as a liaison between the March of Dimes and community fundraisers, su...

Tetra Tech
Orlando, Florida

Wherever you are in your career journey, you will benefit from working with world-class engineers, scientists, and technical specialists. Responsibilities of this position will include; interpretation of federal, state and local agency regulations, analysis, oversight and review of project work prod...