Senior Technician, Computer Support

Senior Technician, Computer Support

Job Locations

US-AR-Bentonville

Requisition ID

2025-2175

# of Openings

Category (Portal Searching)

Information Technology

Role Overview

Position : Senior Technician, Computer Support

Department : Information Technology

Reporting to : Technical Support Manager

FLSA Status : Exempt

Location : Bentonville, Arkansas

Walton Enterprises is seeking a skilled, highly motivated and entrepreneurial individual to join the team as a Senior Computer Support Technician. The ideal teammate will have the demonstrated ability to support a diverse organization with end user and high touch customer support.

Our Commitment to Diversity, Equity, Inclusion and Belonging

We believe every associate should have access to success. Creating an environment centered on trust, respect, and bringing people together is critical to this belief.

Our aspirations are as follows :

Create an environment where we hire, retain and bring to the table people with diverse backgrounds, viewpoints and lived experiences to create a more successful organization.

• Ensure fairness, equity and access to success for all of our associates.
• Create an inclusive workplace where everyone feels valued, safe, able to engage honestly.

About the Position

We are seeking an experienced and proactive Senior Computer Support Technician to join our Technology team. The ideal candidate will possess advanced technical expertise, a strong sense of initiative, and a natural ability to lead and mentor peers. You'll join a top notch team and will not only provide high-level technical support, but you will also drive improvements, initiate solutions, and contribute to the overall success of the Technology department. You will be expected to take ownership of complex issues, lead by example, and help foster a collaborative and efficient working environment.

What you will do

You will report to the Technical Support Manager and will provide advanced technical support services for principals, associates, and a multitude of business covering a vast array of disciplines.

Responsibilities

Who we are looking for

Qualifications required for your success

Additional Helpful Experience Includes

Additional Helpful Experience Includes

Personal attributes that support your success

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

Benefits Information

Compensation Range : $106,000 - $132,000

Benefits Information : We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 401(k) retirement plan and paid time off.

About the Information Technology Department

The Information Technology Department provides a suite of services including hardware and software support, custom application development, cybersecurity, networking and tools for software integration. These services are provided to Walton Enterprises, the Walton Family Foundation and to Walton Family Entities.

About Walton Enterprises

Walton Enterprises supports the personal, philanthropic and business activity for the Walton family. We are a family-led organization, supporting multiple generations of Sam & Helen Walton's family.

Walton Enterprises is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.