Regional Service Manager

Regional Service Manager

Sunstate Equipment Co. : Where Safety and People are Core Values

We care about our People and it shows!

Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.

Hiring Immediately ; Pay dependent on experience; PAID WEEKLY!

Salary Starting at $125,000-$180,000 base pay DOE and annual performance bonus eligibility

Typical Schedule : Monday - Friday (55-60 Hrs. / Wk.)

Sunstate's Advantages

• Significant bonus potential
• Company truck, cell phone, and laptop provided
• Work boot allowance
• Rent ANY of our equipment for FREE
• Unique "My Holiday" benefit lets you celebrate any holiday without using personal time!

Position Responsibilities

• Serve as the primary local contact for the DSM on fleet and shop maintenance, repair items, and safety protocols.
• Collaborate with Branch Managers for mechanic recruitment, training, and operational decision-making.
• Assess and recommend training needs for mechanics, facilitating both manufacturer and in-house training sessions.
• Monitor equipment inspections, serviceability, workload issues, and field service outcomes through operational dashboards.
• Actively participate in the Apprenticeship Program management, tracking progress, and providing feedback.
• Escalate safety, quality, or operational concerns to the Regional Platform, ensuring collaborative problem-solving and strategic alignment.
• Uphold Sunstate's standards for Safety, Employee Experience, and Quality, ensuring consistent customer experiences across markets.
• Engage with vendors and suppliers on product quality and supply chain management to maintain operational continuity.

Postition Requirements

• Proven experience in shop and service management, preferably within the construction rental and delivery equipment industry.
• Advanced troubleshooting and diagnostic skills in equipment repair (Electrical, hydraulic, pneumatic systems).
• Strong leadership, organizational, and time management skills, with the ability to work independently.
• Excellent communication skills, with proficiency in English; additional language skills are a plus.
• Familiarity with Federal DOT laws, OSHA, and ANSI regulations regarding aerial equipment.
• Proficiency in using software tools such as Word, Excel, Outlook, and operational dashboards (e.g., Cognos, Tableau).
• A valid driver's license and a good driving record.
• Ability to lift up to 25 lbs frequently and up to 50 lbs occasionally.

Why Choose Us?

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard.

We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work.

No matter which location you visit, you can't help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls.

This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!

Be YOU at Sunstate

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated.

As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry

Sunstate Equipment Co. is an Equal Opportunity Employer

A Drug Free Workplace and Participates in E-Verify

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