Warehouse Customer Account Coordinator
Job Description
Job Description
Job Description
Receiving, processing, and monitoring customer’s orders.
- Coordinating and facilitating orders through the entire system from initial customer contact through final production of printing plate order.
- Handling customer concerns and communicating to appropriate departments.
- Involved with continual interaction with production and other departments.
- Provide excellent customer service through timely and accurate customer communications via email and telephone.
- Accurately enter customer orders into the order entry system.
- Communicate the status of orders to customers.
- Initiate entry of customer complaints into the Customer Feedback System (CFS).
- Produce estimates and quotations for customers.
- Coordinate warehouse inventories, reorder, and ship quantities based on established parameters.
- Work with production staff and utilize internal systems to achieve on-time customer deliveries.
- Work with sales staff to ensure accurate and timely customer communications.
- Ensures customer retention / satisfaction.
- All other duties assigned.
Shift : Monday to Friday 8 : 30 AM to 5 PM
Company Description
Many of those employed through JobConnection Services find that their positions are temp-to-hire. Our skilled office staff works to set each employee up for success! We ensure you have a clear picture of the responsibilities of the assignment you are going to, and work as a liaison between you and the client.
A personal relationship that includes constant communication with our clients makes for a pain free temporary or permanent placement process - and that translates to happy employees!
Stop in today - and feel free to bring a friend along!
Company Description
Many of those employed through JobConnection Services find that their positions are temp-to-hire. Our skilled office staff works to set each employee up for success! We ensure you have a clear picture of the responsibilities of the assignment you are going to, and work as a liaison between you and the client.
r n r nA personal relationship that includes constant communication with our clients makes for a pain free temporary or permanent placement process - and that translates to happy employees! r n r nStop in today - and feel free to bring a friend along!
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