Talent.com
Receptionist & Office Coordinator
Receptionist & Office CoordinatorKansas City Symphony • Kansas City, MO, US
serp_jobs.error_messages.no_longer_accepting
Receptionist & Office Coordinator

Receptionist & Office Coordinator

Kansas City Symphony • Kansas City, MO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Summary

The Receptionist & Office Coordinator plays a key role in creating a welcoming and professional environment at the Kansas City Symphony. This front-facing position combines customer service, administrative support, box office assistance, and facilities coordination. The ideal candidate is friendly, detail-oriented, and highly organized, with a commitment to delivering excellent service to patrons, staff, and visitors.

Essential Duties and Responsibilities include the following :

  • Provide exemplary customer service to all patrons, both over the telephone and in person
  • Maintain highest level of product knowledge and enthusiasm
  • Act as Symphony representative at the Shirley Bush Helzberg Symphony House
  • Maintain an organized & professional reception desk

Box Office Duties :

  • Achieve sales / solicitations / data management success
  • Maximize patron participation by offering additional opportunities
  • Support data management policies
  • Answer incoming phone calls and accurately process orders using Tessitura ticketing software
  • Facilitate ticket purchases in person at the Symphony offices
  • Fulfillment of tickets purchased, along with the mailing of any other collateral materials, as instructed
  • Initiate outgoing telephone sales calls
  • Assist marketing department by communicating customer feedback
  • Process online submissions (student season passes, complimentary offers, etc)
  • Help patrons exchange tickets, and solve simple customer service issues
  • Administrative & Facilities Duties :

  • Provide clerical support to other departments
  • Greet all building guests and direct them to the proper location or assist with their needs
  • Be the point of telephone contact when someone desires to speak with the operator when calling in (instead of using the staff directory)
  • Knowledge of daily events & appointments in the building including maintaining the the online room calendars.
  • Point of contact for the shared copier / printer maintenance – (order toner, put in service requests, track service tickets)
  • Point of contact for general building maintenance requests (initiate & monitor maintenance tickets)
  • Oversee general office supplies and break room supplies, including purchasing and budget tracking
  • Oversee & manage breakroom equipment & dishes, including daily preparation of coffee
  • Daily processing of both incoming and outgoing mail
  • Receipt of packages delivered to Symphony House and distribution to appropriate personnel
  • Preparation of daily check report
  • Opening & closing of outside gates at open & close of business
  • Other duties as assigned or requested by the KCS management team
  • Qualifications :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Diplomacy and pleasant manner essential.
  • Exceptional organizational abilities and acute attention to details and deadlines.
  • Ability to work efficiently and effectively under pressure managing multiple priorities.
  • Public manner which enhances the perception of the KCS as a well-run and professional organization.
  • Team player with a high degree of personal initiative and drive.
  • Tactful, discreet, calm under pressure.
  • Education and Experience :

  • Bachelor's Degree preferred
  • 1-2 years sales and / or customer service experience
  • Classical music interest or willingness to learn
  • Microsoft Office – Excel and Word
  • Ticketing or CRM software knowledge (or ability to learn quickly)
  • Basic math skills
  • Language Skills :

  • Superior verbal and written communication skills
  • Excellent grammar
  • Friendly and helpful personality, pleasing telephone manners
  • Physical Demands

  • Sitting at the computer for several hours at a time
  • Using a telephone and / or head set
  • Carrying boxes of supplies to various areas
  • Work Environment

  • Position is located in an office.
  • It is sometimes necessary to attend meetings at the Kauffman Center for the Performing Arts or other off-site locations.
  • Must be able to work varied hours – primarily days, with evenings and weekends as needed occasionally for special events. Example : Memorial Day weekend concert
  • The Kansas City Symphony is an Equal Opportunity Employer. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, or veteran status.

    serp_jobs.job_alerts.create_a_job

    Office Receptionist • Kansas City, MO, US

    Job_description.internal_linking.related_jobs
    Member Engagement Coordinator

    Member Engagement Coordinator

    VirtualVocations • Kansas City, Kansas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Member Engagement Coordinator (scheduler).Key Responsibilities Conduct member outreach via telephone, text, and email to engage patients for scheduling and confirming a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Coordinator

    Client Coordinator

    VirtualVocations • Kansas City, Kansas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Coordinator to manage client inquiries and data processing tasks in a remote setting.Key Responsibilities Responds to inquiries from clients and representatives ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Referral Coordinator

    Referral Coordinator

    VirtualVocations • Independence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Referral Coordinator responsible for managing patient referrals and insurance plan guidelines. Key Responsibilities Expedite administrative requirements and logistics fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Complaint Coordinator

    Complaint Coordinator

    VirtualVocations • Kansas City, Kansas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Complaint Coordinator I.Key Responsibilities Log complaints into the SAP Complaint system and gather necessary information Issue call tags, sales force notifications, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Care Coordinator

    Patient Care Coordinator

    VirtualVocations • Kansas City, Kansas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Care Coordinator.Key Responsibilities Manage a large volume of phone and email communication, including securing referral orders and responding to customer quer...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Receptionist, Cosmetology

    Receptionist, Cosmetology

    InsideHigherEd • Overland Park, Kansas, United States
    serp_jobs.job_card.part_time
    Johnson County Community College.Workforce Development & Continuing Education.Work Schedule, Hours per week : .Wednesdays and Thursdays while the salon is in session, with additional hours as needed,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Care Coordinator - Platinum

    Patient Care Coordinator - Platinum

    Positive Impact Dental Alliance • Kansas City, MO, US
    serp_jobs.job_card.full_time
    Do you love helping people feel welcome, heard, and taken care of? Our dental office is looking for a Patient Care Coordinator who is organized, friendly, and ready to be the friendly face of our f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Office Coordinator

    Office Coordinator

    HDR • Kansas City, MO, US
    serp_jobs.job_card.full_time
    At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and n...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Training Coordinator

    Training Coordinator

    VirtualVocations • Independence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Training Coordinator responsible for equipping commercial employees with essential knowledge and skills to drive business results. Key Responsibilities Own and optimize ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Implant Care Coordinator

    Patient Implant Care Coordinator

    Kansas City Dental Implants & Oral Surgery • Olathe, Kansas, US
    serp_jobs.job_card.full_time
    This is an in-person, Monday-Friday position at our Olathe location : 11108 S Noble Dr, Olathe, KS 66061.The Patient Implant Care Coordinator will greet patient, answer phones, schedule appointments...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Care Coordinator

    Patient Care Coordinator

    Specialty1 Partners • Overland Park, KS, US
    serp_jobs.job_card.full_time
    Our office, Cornerstone Endodontics Kansas, is seeking a Patient Care Coordinator to join our busy specialty practice.Our office is looking for a talented and pleasant patient care coordinator to t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Coordinator

    Customer Service Coordinator

    Banfield Pet Hospital • Kansas City, MO, US
    serp_jobs.job_card.full_time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Office Coordinator II-12th Street

    Office Coordinator II-12th Street

    Nucor Harris Rebar • Kansas City, KS, US
    serp_jobs.job_card.full_time
    Nucor is North America's largest recycler and most diversified steel and steel products company.Since 1969, we've led the industry in developing innovative technologies for recycling scrap into hig...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Credentialing Coordinator

    Credentialing Coordinator

    VirtualVocations • Independence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Credential Coordinator.Key Responsibilities Responsible for credentialing all Physicians and Allied Health Professionals Processes credentialing and re-credentialing a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Account Coordinator

    Account Coordinator

    VirtualVocations • Independence, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Core Accounts Coordinator to support its commercial Account Management team in the Vision division. Key Responsibilities Provide administrative and operational support t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Care Coordinator

    Care Coordinator

    VirtualVocations • Kansas City, Missouri, United States
    serp_jobs.job_card.full_time
    A company is looking for a Care Coordinator to support clients throughout their care journey.Key Responsibilities Assist clients via phone and email with care logistics and billing inquiries Sup...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Care Coordinator - Monticello

    Patient Care Coordinator - Monticello

    Positive Impact Dental Alliance • Shawnee, KS, US
    serp_jobs.job_card.full_time
    We're Hiring : Patient Care Coordinator.Do you love helping people feel welcome, heard, and taken care of? Our dental office is looking for a Patient Care Coordinator who is organized, friendly, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Office Coordinator

    Office Coordinator

    Maxim Health Systems • Overland Park, KS, US
    serp_jobs.job_card.full_time
    Office Coordinator (Field Support Specialist).Maxim Healthcare is hiring for an Office Coordinator (Field Support Specialist) to support our local office by executing operational tasks such as hiri...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Office Coordinator II

    Office Coordinator II

    Nucor Harris Rebar • Kansas City, MO, US
    serp_jobs.job_card.full_time
    Nucor is North America's largest recycler and most diversified steel and steel products company.Since 1969, we've led the industry in developing innovative technologies for recycling scrap into hig...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Scheduling Coordinator

    Scheduling Coordinator

    VirtualVocations • Kansas City, Kansas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Scheduling Coordinator who will manage the scheduling of closings in a fast-paced environment. Key Responsibilities Coordinate scheduling assignments between signing age...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted