Job Title : District Manager
Reports to : Regional Manager
Status : Full Time / Supervisor / Exempt
Job Summary
Responsible for managing everything within the four walls for all Planet Fitness locations in a defined Planet Fitness District.
District Managers will have between 3-8 PF locations per district including 3-8 Club Manager direct reports.
Essential Duties and Responsibilities
- Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
- Analysis of club KPI’s to formulate corrective action plans with Club Managers.
- Operational consistency amongst all clubs within the region including but not limited to :
- Outstanding Member Experience
- Planet Fitness and PF Baseline Fitness brand standards
- Club Cleanliness
- Member and HR Policy Implementation
- Payroll
- Front Desk Management
- Facility maintenance and repair
- Vendor and Inventory
- Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of Club Managers within District.
- Develop and train staff to build bench for future Club Manager positions.
- Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
- Effectively manage communication with all operations personnel within district including consistent communication with Club Managers.
- District PE at PF Coordination and management (assist in hiring, training, and weekly planning). Track classes on weekly basis and maintain monthly PE at PF Trainer Calls.
- Responsible for ensuring 100% operations of all locations in a district which may require. filling in as Club Manager in a situation where a club has no manager or assistant manager.
- Handle all incoming email complaints and mystery shops from district locations.
Other
- Employee Recognition Program
- Advancement Opportunities
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