Description
About the Role
Location : Remote applicants must be located in proximity to California's San Francisco Bay Area*
Join Morley as a Paralegal (Lemon Law), where you'll represent a Fortune 500 company alongside its General Counsel, focusing on automotive claims, including those under lemon law.
This position is well-suited for someone with a paralegal background who is ready to take on challenging cases and ensure compliance with California regulations.
What You'll Do
Collaborate with the Office of the General Counsel (OGC) and client outside counsel to support the client's defense strategies, including lemon law claims
Serve as the "Person Most Knowledgeable" (PMK) on the client’s policies and procedures, providing essential testimony at depositions and trials*
Manage small claims cases effectively, advocating for the client’s interests*
Work in partnership with the California review team (located in Michigan), evaluating vehicle buyback requests to ensure they meet legal standards
Train and guide team members on best practices for managing claims, emphasizing the nuances of lemon law
Oversee the pilot dealer customer support process in California, enhancing consumer satisfaction and compliance
Assess relief requests from consumers, focusing on those related to lemon law, to ensure fair and compliant resolutions
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
- Work Location
- This is a remote position that requires occasional travel to locations within California's San Francisco Bay Area
- Candidates must reside in proximity to the Bay Area
Pay Transparency
This full-time role offers a starting salary between $60,000 - $65,000 annually, based on paralegal experience and expertise, including familiarity with California lemon law.
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist ( chat hours : M-F 5 - 2 Pacific time / 8 - 5 Eastern time; closed on some holidays TA will respond to after-hours questions the next business day).
Skills for Success
Required Skills
- Strong interpersonal and communication skills, crucial for managing sensitive legal cases
- A proactive attitude, excellent organizational skills, and a detailed approach to case management
- Ability to work independently in a high-stress environment, with a focus on legal and paralegal duties
Eligibility Requirements
- Recent paralegal experience, preferably in a role dealing with consumer claims and lemon law
- Paralegal degree OR college degree with paralegal certification
- Solid understanding of consumer claims management, including California lemon law
- Available to travel on location for cases / trials as needed
- Commitment to a consistent work schedule
Remote Work Requirements
- Resident of California, in proximity to the San Francisco Bay Area
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Secluded and distraction-free work environment
Why Join Our Morley Family
The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides your total compensation package.
Health & Wellness Benefits
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid time off
- Associate wellness program (earn a reward for getting your annual wellness checkup)
- Programs to quit tobacco use and manage chronic conditions (, diabetes, asthma)
Financial Benefits
- 401(k) with match
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance
Benefits to Make Your Life Easier
- Teladoc : Free online access to doctors 24 / 7
- 24 / 7 nurse help desk
- Patient advocacy : Free 24 / 7 help with benefit questions and claims issues
- Family, financial and estate guidance (will) services
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