Job description
You’re perfect for the role if you
- Have a Bachelor’s Degree in Business or Health Care Administration
- Are a CNA and have experience in Home Care or Care Facility fields
- You have a minimum of 1 Year Home Care Experience
- Are available for on-call rotation (every 2 weeks)
Preferred) Have experience as a manager or in a leadership position
Are organized, a multi-tasker, communicative, and have great time management skills!
Reports to : Administrator
Responsibilities of this Position
- Work with our ad agency and utilize CareerPlug, college platforms, SBA, CNA schools for extra job posting
- Serve as the point of contact for clients, caregivers, and case managers, including answering phone, directing calls, and providing information about services to prospective clients
- Participate in On-Call rotation, every two weeks
Hire CNAs and Caregivers on a daily / weekly basis, including pre-hire tasks such as
- Schedule interviews with caregivers’ applicants
- Assist applicants with New Hire Paperwork
- Verifying eligibility for the caregivers on IDPH in 24 hours Worker Registry (Public side)
- Run Reference check
- Assist with obtaining needed certification (CPR, TB test, car insurance, etc..)
Perform onboarding duties including
- Entering New Hire data on AxisCare in 48 hours (with photo, scan all documents, availability schedule)
- Completing an Assisting Hands checklist for the new caregivers in 24 hours
- Add the new applicants in Messaging Groups
- Completing IDPH Web Portal before caregiver’s first shift
- Match caregivers with clients
- Schedule training with Caregiver list for the new caregivers (online or in person) before the caregivers’ first shift
- Organize Orientation, Assist with Scheduling for New Hires
Assist with post-hire Caregiver team tasks, including
- Counsels new hires and caregivers regarding attendance issues.
- Maintain caregivers’ files and keep them up to date.
- Completing Weekly Follow Up Calls to the New Caregivers for additional assistance
Works closely with Business Manager and Client Caregiver Manager, including
- Ensure that all client cases are covered
- Sending weekly / monthly hiring reports and Hiring Matrix to the Business Manager by Friday 5 PM
- Additional agency urgent tasks as needed, assigned by the Agency Manager
- Take initiative to assist with other needed office tasks
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