Job Description
Our Property Managers get to work independently at multiple locations; spending time both inside and outside
We assess customer storage needs and make suggestions, including selling packing and moving supplies
Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
Auditing cash drawers and making bank deposits are part of the daily business
We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements :
Ability to transport lift / move items weighing up to 35 pounds
Our property managers should be able to walk in / around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
Performing cleaning and daily maintenance tasks : including sweeping / mopping interior areas and maintain exterior grounds / curb appeal clean and free of debris.
Customer Service - Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. We assess customer storage needs and make suggestions, including selling packing and moving supplies. Our Property Managers get to work ...
Customer Service Manager
Position Overview: The Customer Service Manager is responsible for managing the customer service team to ensure the highest level of customer satisfaction. Experience in a Manager, Supervisor, leadership role within a customer service environment. Lead, coach, and support a team of customer service ...
Customer Service Manager
Schedule service jobs for Field Service Technicians to meet KPIs like service efficiency and technician utilization. Ensure high standards in cleanliness, merchandise presentation, staff training, and customer service. Promote excellent customer service and implement process improvements focused on ...
Customer Service Manager, Retail Insights
The Customer Service Manager will play a crucial role in delivering NIQ Brandbank services to their CPG Retailer client (or clients), ensuring their satisfaction, and driving their success. Manage with full autonomy, retailer services tasks related to specific products/services and all our core prod...
Assistant Store Manager - Newark, NJ - No Nights!
SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023. SmartStop® Self Stor...
Senior Account manager/Customer Service Representative
Communicate daily with sales, operations, and various logistics departments to efficiently and accurately process, allocate and ship all customer orders based on specific retailer requirements. Resolve customer inquiries / concerns professionally and in a timely manner. Self-motivated individual, mu...
Customer Service Manager
The Customer Service Manager will play a crucial role in delivering NIQ Brandbank services to their CPG Retailer client (or clients), ensuring their satisfaction, and driving their success. Oversee the delivery of services to clients, ensuring high-quality and timely with full autonomy, retailer se...
Assistant Manager of Self Storage Facility
Well established and growing self storage facility is seeking an energetic assistant manager to join our staff. Job responsibilities will include: interacting with customers on phone and in person, managing accounts, taking payments, showing units, contacting customers, ensuring facility cleanliness...
Entry-Level Customer Service Manager
Responsibilities of the Entry-Level Customer Service Manager: Build client relationships by showcasing exceptional customer service and closing sales through direct interactions with our client's leads provided Have a thorough understanding of all client's products and services and be able to educat...
Customer Service Manager
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...