Join a team that cares about our customers and you! Monica Fernandez-Farmers Insurance Agency in EDINBURG, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager.
In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base.
If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you.
With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Evenings Off
Responsibilities
Ask each customer for referrals and explain our referral program.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Answer incoming phone calls on the first ring.
Requirement
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Confident, self-starter who works well independently.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.
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