Process Improvement Manager

The Process Improvement Manager oversees the practical execution of initiatives within the Programs and Services Division at Twin Cities Habitat for Humanity.

They bridge the gap between strategic planning and actual implementation, ensuring that projects are completed on time, within budget, and meet predefined objectives.

The Process Improvement Manager is vital for optimizing existing workflows and procedures.

This role collaborates closely with teams and managers to analyze current processes, identify inefficiencies, and implement streamlined solutions.

The Process Improvement Manager documents updated processes, creates training materials, and monitors the ongoing effectiveness of improvements.

Why Twin Cities Habitat for Humanity? We are a well-established nonprofit organization with a strong reputation for its commitment to affordable housing and community development.

By joining our team, you would have the opportunity to contribute to a meaningful cause and make a positive impact on the lives of individuals and families in need.

Our Mission : Bring people together to create, preserve, and promote affordable homeownership and advance racial equity in housing.

What it’s Like to Work Here : We offer a supportive and inclusive work environment. They value diversity and provide equal opportunities for all employees.

You would have the chance to work alongside dedicated professionals who share a common goal of creating safe and affordable housing for everyone.

Qualifications to be a Process Improvement Manager

• Education, credentials, and experience :
• 5+ years of experience in project management
• 3+ years of demonstrated success in vision-casting, strategic planning, and team leadership.
• Strong belief and support in the mission of TCHFH
• Experience in effectively building and maintaining internal / external relationships
• Passion for continuous improvement and experience leading process improvement initiatives
• Valid driver's license with good driving record.
• Personal auto insurance compliant with TCHFH Driver’s Policy.

Knowledge, Skills, Abilities and Competencies :

• Process Management : Implements effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaboration : Works well with colleagues in identifying and solving issues that cross organizational boundaries. Listens and understands the perspective of other organizational leaders.
• Communication : Strong oral and written communication. Ability to convey complex topics in presentations. Transparent and sincere communicator with team members.
• Analytical Thinking : Breaks down raw information and undefined problems into specific, workable components that in-turn clearly identifies the issues at hand.
• Project Management : Can develop and execute a detailed project plan. Can motivate and provide direction to project team members;

even those who do not report directly.

Initiative : Identifies opportunities and issues, and proactively acts and follows through on work activities to capitalize or resolve them.

Benefits :

Medical, dental, vision, free primary care home visits & virtual healthcare, pet insurance, 401(k) retirement plan with company match, flexible spending accounts, Health saving accounts, life insurance, short-term and long-term disability, tuition reimbursement, paid parental leave, 20 vacation days in the first year, 12 paid sick days, 2 paid volunteer days.

See our careers page for more info.

AA / EOE :

Twin Cities Habitat for Humanity affirms its social and legal commitment to promote an atmosphere and environment that recognizes the principle and practice of equal employment opportunity.

As such, Twin Cities Habitat for Humanity does not discriminate in employment opportunities or practices on the basis of age, race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, national origin, marital status, status with regard to public assistance, membership in a local human rights commission, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

Twin Cities Habitat’s policy applies to all terms and conditions of employment. To achieve our goal of equal opportunity, we maintain an affirmative action program through which we take good faith efforts to recruit, hire and advance in employment qualified minorities, women, persons with disabilities, Vietnam era veterans, and other protected veterans.

The full job description is attached at the bottom.

Ready to apply? If this job sounds like a fit for you, then click on the apply’ button!

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