Work From Home - Hotel Reservationist

Job Overview :

We are hiring for a Work From Home - Hotel Reservationist. In this role, you will be responsible for managing hotel bookings, providing customer support, and promoting eco-friendly lodging options.

This is a fully remote position, allowing flexibility to work from anywhere.

Responsibilities :

Reservation Management :

Handle hotel bookings for clients promptly and accurately

Utilize reservation software to manage bookings and maintain records

Confirm reservations and communicate booking details to clients efficiently

Customer Service :

Provide excellent customer service via phone, email, and chat

Assist clients with inquiries regarding hotel options, availability, and amenities

Address any issues or concerns related to reservations promptly and professionally

Sustainability Advocacy :

Promote eco-friendly lodging options to align with Ecoway Voyagers' sustainability standards

Educate clients on sustainable practices and encourage responsible travel choices

Collaboration :

Coordinate with other team members to ensure seamless travel arrangements

Work closely with our travel advisors to provide comprehensive booking support

Benefits :

Remote Work : Enjoy the flexibility of working from home or any location of your choice

Professional Growth : Opportunity to develop skills in hospitality, travel coordination, and sustainable tourism

Impact : Contribute to promoting eco-friendly travel practices and responsible tourism

Supportive Environment : Join a collaborative team passionate about travel and sustainability

Qualifications :

Proven experience as a hotel reservationist or in a similar customer service role

Excellent communication skills, both verbal and written

Proficiency in reservation software and general computer literacy

Strong attention to detail and organizational abilities

Passion for travel, sustainability, and customer service excellence

PI251714745