Bodily Injury Adjuster - Tampa FL

Job Description

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Job Type : Full time

Full time

Exempt / Non Exempt :

Salary

Job Description :

Florida Bodily Injury Claim Specialist- The Auto Club Group

What you will do :

The Auto Club Group is seeking prospective Casualty Claim Specialists who can work under less supervision with a high-level of authority to handle highly complex technical issues and the most complex claims.

In this position, you will have the opportunity to :

• Reviewing assigned claims
• Contacting the insured and other affected parties,
• Setting expectations for the remainder of the claim process, and thoroughly documenting activities in the claim file.
• Complete complex coverage analysis,
• Ensure all possible policyholder benefits are identified,
• Complete an investigation of the facts regarding the claim,
• Determine if the claim should be paid and confirm recovery potential.
• Conducting thorough reviews of damages and determining the applicability of state law and other factors related to the claim.
• Identify when to refer claims to other company units (e.g., Underwriting, Subrogation or Special Investigation Unit).
• Possess strong critical thinking and negotiating skills.
• Handle both attorney represented and unrepresented claimants with injury claims that may involve coverage investigation, liability disputes, bodily injuries, and litigation.
• Assist Claim Manager with file reviews and training.

With our powerful brand and the mentoring, we offer, you will find your position as a Claim Specialist can lead to a rewarding career at our growing organization.

How you will benefit :

Claim Specialist will earn a competitive salary of $67,000 - $78,000 annually with an annual bonus potential based on performance.

• Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include :
• 401k Match
• Medical
• Dental
• Vision
• Paid Holidays
• Tuition Reimbursement

Certificates / Security Clearances / Other

Additional Qualifications / Responsibilities

Education :

• Degree in Business Administration, Insurance or a related field or the equivalent in related work experience
• Completion of the Insurance Institute of America's : General Insurance Program, Associate in Claims, Associate in Management or equivalent
• CPCU coursework or designation

Required Qualifications :

Education :

• The candidate must have a Florida State Adjuster License.
• Degree in Business Administration, Insurance or a related field or the equivalent in related work experience
• Must have a valid State Driver's License

Experience :

Three years of experience or equivalent training in the following :

• Negotiation of claim settlements
• Evaluation of injury claims
• Securing and evaluating evidence
• Subrogation claims
• Coverage analysis and resolution of coverage questions
• Taking statements
• Establishing clear evaluation and resolution plans for claims

Knowledge and Skills :

Knowledge of :

• Fair Trade Practices Act as it relates to claims
• Subrogation including intercompany arbitration
• Litigation as it relates to claims
• Negligence Law
• No-Fault Law
• Medical terminology and human anatomy

Ability to :

• Handle claims to ACG Claim Handling Standards including following and applying ACG Claim policies, procedures, and guidelines
• Work within assigned ACG Claim systems including basic PC software
• Perform claim file review and investigations
• Demonstrate effective communication skills (verbal and written)
• Demonstrate customer service skills by building and maintaining relationships with insureds / claimants while exhibiting understanding of their problems and responding to questions and concerns
• Analyze and solve problems while demonstrating sound decision making skills
• Prioritize claim related functions
• Process time sensitive data and information from multiple sources
• Manage time, organize, and plan workload and responsibilities
• Must reside in the State of Florida - preferably near the Tampa Bay area.

Work Environment

This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities.

Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.