Search jobs > Los Angeles, CA > Remote > Customer service reps
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes.
Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include :
- Preparing account changes
- Troubleshooting and resolving customer issues
- Identifying and acting upon potential new sales opportunities
- Assisting with customer retention
- Working with other departments to ensure timely resolution of customer issues
- Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines
Specific qualifications include :
- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- Solid negotiating skills
- Computer proficient
- Must be flexible for weekday and weekend shifts
Remote Customer Service Representative
As a Work From Home Customer Service Representative, you'll be the voice of Remotelyst, providing exceptional support to our valued customers. At Remotelyst, we take pride in delivering top-notch products and services to our clients. Our customer service team is at the core of our operations, drivin...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Customer Service ( Remote work , No Vaccination Required
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Remote Customer Service Consultant
Lead and oversee our remote service team, ensuring exceptional service delivery and client satisfaction. We’re seeking a motivated individual to join our team as a Remote Customer Service Consultant. Our transition to remote work during the pandemic has not only enabled us to adapt but also opened d...
Customer Service ( Remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Remote Customer Service Sales Advisor Whittier, CA
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career.We're looking for individuals who are eager to start their jour...
Customer Service ( Remote work , No Vaccination Require
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service - Remote
Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. About the Role: As a Customer Services Re...
Customer Service (Full Time/Remote)
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Remote Customer Service Assistant
Job Description: As a Remote Customer Service Assistant, you will be an integral part of our customer service team, assisting clients with their travel inquiries and ensuring their needs are met with efficiency and professionalism. As we expand our remote operations, we are seeking a Remote Cu...