Senior Manager, Organizational Change Management

As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength.

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

The Sr. Manager of Organizational Change Management will partner with program leadership to strategize, manage, and support change efforts to align with the Finance transformation.

This will include championing change behaviors and adoption strategies into the business goals and tactics.

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other additional duties may be assigned.

• Engages with management efforts to support the implementation of initiatives, starting with determining the change strategy and plans needed to support the program through execution and delivery.
• This role is responsible for designing and executing comprehensive change strategies that promote stakeholder and user engagement, minimize resistance, and ensure a smooth transition.
• Develop and execute a communication plan that ensures timely, relevant, and transparent communication to all levels of the organization.
• Equip leaders with tools and resources to support organizational change.
• Oversee the development and delivery of training programs to equip end-users with the knowledge and skills.
• Drive faster end-user readiness and adoption of new processes and systems through effective process mapping, communications, training, and support, resulting in achieving the required business results.
• Proactively identify potential areas of resistance and design strategies to mitigate them.
• Work with project teams to integrate change management activities and projects.
• Activate and align change agent resources within each region to drive change and enact adherence to process standards.

III. Supervisory Responsibilities

Direct supervision of full-time employees

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education : Bachelor’s Degree (accredited) in Change Management, Communications, adult education or a similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.
• Experience : Ten (10) years of previous experience (in addition to education)

B. Certificates, Licenses, Registrations, or Other Requirements

None required.

C. Other Knowledge, Skills, or Abilities Required

• Experience completing complex transformational initiatives.
• Strong leadership and management skills, preferably at least two (2) years experience managing teams.
• Adaptable, agile, collaborative, and passionate about the work and success.
• Excellent written and verbal communication skills. Must have the skills to tell a story visually and succinctly, and to communicate up, down, and across.
• Ability to work in a fast-paced environment, operating in an Agile framework.

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is an office setting.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.

As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days.

Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."