Medicare Pharmacy Customer Service Representative

VirtualVocations
Burlington, Vermont, United States
Full-time

A company is looking for a Medicare Pharmacy Customer Service Representative (CSR) to assist Medicare members with pharmacy benefit inquiries.

Key ResponsibilitiesHandle inbound calls from members and providers regarding pharmacy benefits and prior authorizationsProvide explanations of copays, coverage phases, and assist with billing informationRecord calls accurately and maintain quality and quantity standardsRequired QualificationsHigh School Diploma or GED equivalent1-3 years of call center or customer service experienceExperience in the healthcare industry is preferredAssociate degree is preferredNational pharmacy technician certification is not required

5 hours ago
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