Ark Solutions Inc is looking for Training and Support Specialist!
Position : Training and Support Specialist
Location : Remote / Hybrid (Raleigh, NC)
Duration : + Months and possibility of extension
Description :
Seeking of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.
The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units.
Strong instructional design and technical knowledge a must. Strong content development and writing skills needed. Ability to create resources to support employee learning, such as tips, job aids, and templates.
Good research skills. This position will facilitate and support live virtual meetings and events. Strong presentation, communication, and collaboration skills.
Must be professional, available during work hours, responsive, and timely. Must be attentive to detail and meet required timelines for deliverables.
We prefers experience with following tools : SharePoint page administration, Adobe Articulate (Storyline and Rise) & Camtasia, MS Teams.
Candidates with experience developing curriculums or training in partnership with subject matter experts is preferred. Creating training videos and microlearning, a plus.
Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.
This position works with : Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.
Skills Required / Desired Experience Experience in curriculum design and developing training materials for adult learners Required Years Strong content development skills needed Required Years Instructional design and technical knowledge needed Required Years Understands the NC Medicaid Program that drive the efforts of the county, regional, and state staff who administer those programs.
Desired Years Adobe Articulate Required Years Experience with adult learning practices, principles and procedures in classroom and on-line presentations Required Years This position will support live virtual meetings and events.
Strong presentation, communication, and collaboration skills. Required Years Preferred tools : Adobe Articulate & Camtasia, MS Teams, Microsoft products, Webex Required Years
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