Sr. Communications Specialist

Job Description

Job Description

SHAZAM recognizes that community financial institutions build better communities, and this drives our passion to strengthen financial institutions.

We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service a level unmatched in the industry.

And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM.

Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company.

As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions.

The right candidate will join our Des Moines, IA, office on a hybrid schedule.

What we’re looking for :

SHAZAM is looking for a Sr. Communications Specialist to join our team. In this role, you will lead efforts within the communications team to craft client communications, collaborate with and serve as a communications resource to the organization, and help education on our corporate voice and style along the way.

What you'll do :

Demonstrate exception skill in written communications, including grammar, voice, mechanics, structure, consistency, conciseness, and empathy, while applying company and communication professional principles, standards, and best practices.

Primary work is focused on business writing to explain changes and upgrades to SHAZAM products and services.

• Follow project life cycle processes, attend and actively participate in corporate project meetings; review business requirements, assess and develop internal and external communication plans, and work with management and other subject matter experts to develop, approve, and distribute or publish assigned communication deliverables.
• Demonstrate leadership and guidance to SHAZAM management and staff. Help others on the communications team to identify, understand, and solve problems.

What you need :

• Minimum of five years’ experience in writing, editing, and business communications.
• Strong writing and editing skills are critical.
• Ability to work collaboratively with others as this role works as a team, in addition to individual assignments.
• Project management skills and writing to convey information to clients about changes and updates to SHAZAM products and services.
• An excellent eye for detail.
• Experience with Microsoft Office Suite, including Teams.
• Experience with Salesforce and Pardot is a plus!

What’s in it for you :

• Supportive, collaborative, inclusive, and diverse workforce.
• Career learning, development, and growth opportunities.
• Culture of respect and dignity, teamwork, honesty, and integrity.
• Excellent benefits :
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible spending and health savings accounts
• Life insurance and short- and long-term disability provided at no cost
• Time away from work PTO, VTO, paid parental leave, and company holidays
• Educational assistance
• Professional Certification Bonus program

Actual compensation is based on various factors, such as geographic location, experience, education, and / or skill level, and is finalized at the time of offer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visa Sponsorship : This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you require sponsorship for work authorization now or in the future, we cannot consider your application at this time.