Store Manager - New Thrift Store - Non Profit

Job Description

Job Description

Join Hope The Mission : Where Compassion Meets Action!

Are you passionate about making a difference and eager to contribute to a meaningful cause?

At Hope The Mission, Our mission is to prevent, reduce and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions to community members.

Hope the Mission is currently seeking a Compassionate and Experienced Store Manager to join our New San Diego Thrift Store team and be a part of this impactful journey.

At Hope The Mission, you'll have the chance to be at the forefront of our mission, working alongside a talented group of professionals who are united by a shared vision of a better world.

See below info regarding details about this positions requirements as well as an overview of our full time employee benefits :

Amazing Benefits provided for all eligible staff!

Employer paid employee health benefits : (including teledoc). : Available to Part-Time Eligible and Full Time Employees!

Dental, Vision & Life Insurance : Available to Part-Time Eligible and Full Time Employees!

Five additional voluntary insurance packages : Available to Part Time Eligible and Full Time Employees!

Generous Paid Time Off : Enjoy a healthy work-life balance with paid time off for Full time Employees to include : vacation, floating holidays, company paid holidays, and sick leave!

Professional Development : We are committed to your growth with opportunities for training, workshops, and career development!

Employee Assistance Programs!

Job Summary :

The Thrift Store Manager This position involves assisting in the maintenance of Thrift Store Operations, under the general supervision of the Retail Director / COO.

This includes tasks such as merchandising, marketing, hiring, supervising, scheduling, sales, and training. As the primary point of contact, this position requires a high degree of self-initiative and self-monitoring, as well as the ability to maintain positive relationships with thrift store staff, volunteers, donors, and the community.

Skills and Minimum Qualifications :

Must have a minimum of 3 years of retail store experience including cash handling.

At least 2 years of Managing a store or department.

Must have a valid driver’s license, a clean DMV record and the ability to be added to the company auto policy.

High School Diploma / GED

Able to receive direction and independently follow tasks through with minimum supervision.

Must be able to meet the physical demands of the job, such as moving and arranging merchandise.

Strong communication skills, both verbal and written, with fellow workers and customers.

Detail oriented, able to multi-task and remain flexible with assignments.

Must have strong organizational and interpersonal skills.

Demonstrate strong work ethic founded upon integrity, organizational skills, and goal- oriented behavior.

Upholds attendance and performance standards.

Ability and willingness to work effectively with diverse people and / or populations.

Able to adhere to the practice of confidentiality regarding patients, families, staff, and the organization.

Able to act in a kind, decent and respectful manner at all times.

Must be flexible to work some weekends and / or late evenings when needed.

Duties include but are not limited to :

Communicate regularly with Retail Director / COO about store issues.

Answers work-related phone calls and emails during scheduled time.

Assist with store merchandising, sorting, pricing and inventory control.

Responsible for daily cash handling, credit card transactions and bookkeeping including night drop deposits.

Maintains effective schedule for employees, volunteers and Community Service and works within budget to meet payroll guidelines and store expenses.

Actively engage customer on sales floor to increase donations and merchandise sales to ensure monthly revenue goals are met.

Provide excellent customer service by greeting and assisting customers and donors and responding to customer inquiries / complaints.

Promote repeat business and word-of-mouth advertising through building of excellent customer relations.

Control costs and expenditures to ensure store budget is maintained.

Assist with acceptance of donations, in-kind donation forms, and scheduling and pick-up of donated items.

Ensure employees, Community Service and volunteers are properly trained in store operations and procedures.

Ensures physical maintenance, cleanliness and attractiveness of store and displays.

Enforce and maintain safety and cleanliness as well as all health and security policies and procedures.

May drive company vehicle to perform store business.

If you are ready to bring your amazing skills, passion, and dedication to our cause, Hope the Mission would love to hear from you! Apply now!

PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Employee is required to : Walk and climb stairs;
• stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead;
• Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily;
• Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks;
• Ability to lift up to 25 lbs. Communicate, receive and exchange ideas, information by means of the spoken and written word;

Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions.

Employee may work in proximity to service animals and emotional support animals; Use a desktop and / or laptop computer;

copy, postage, and fax machines. Complete all required forms in personal writing.

Work Environment

The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices.

The employee may experience a number of unpleasant sensory demands associated with the clients use of alcohol and drugs, and lack of personal hygiene.

The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.

The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.

EEO : HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide