Receptionist

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than , patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Receptionist , you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients.

You will perform all reception, secretarial / clerical aspects of the program including cash collection and assisting with ordering of supplies.

Benefits :

• days PTO (Paid Time Off)
• k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University.

Requirements

• HS diploma / GED or verifiable work experience in lieu of education
• One () year of experience in an office setting; experience in the medical field a plus
• Must possess a current and valid driver’s license in state of employment. This role may be required to drive for company business.

Localized travel up to % may be required

Preferred

• Associate’s degree
• One () year experience working in substance use and / or mental health field.

Responsibilities :

• Welcome visitors / patients by greeting them in person or on the telephone; answering
• or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail / correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Manage accounts receivable / accounts payable / deposits.
• Maintain safe and clean reception area by complying with policies, procedures, and
• regulations.
• Process intakes, assist guest doing, upload documents in HER / EMR, coordinate with
• billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned
30+ days ago