Date Posted : 2024-03-20
2024-03-20
Country :
United States of America
Location :
OT272 : NKB - Canton, MA 95 Shawmut Rd, Canton, MA, 02021 USA
Otis Elevator Company is searching for a highly motivated Regional Field Operations Manager to provide direction, support, and leadership for all field operations within the operating area.
Essential Responsibilities
- Provide on-going training, development, and leadership to all Repair employees
- Provide technical direction to regional field operations staff and participate in large bids
- Responsible for the quality of all repairs for the sub-region
- Investigate and resolve all critical customer issues with the use of Otis and non-Otis products
- Report and present on recommendations for all product designs and performance requirements
- Monitor field tests as well as first inspection and data reports
- Consult with construction superintendents, modernization superintendents, constructors, adjusters, and service managers regarding problems encountered with product performance
- Proactively aid the region in regard to the malfunctioning of equipment
- Assess patterns of complaints and determine solutions to ensure projects are completed to satisfaction and within reasonable timeframe.
- Must be willing to travel up to 75% of time within Territory.
Education / Certifications
High school diploma or equivalent required; bachelor’s degree preferred
Basic Qualifications
- 5+ years elevator industry experience required
- Management experience required
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.
Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance.
Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians.
We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers.
So just imagine where you can take your career!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.
2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do.
We are guided by our values that we call ourThree Absolutes prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click .
Become a part of the Otis team and help us #Buildwhatsnext!
Privacy Policy and Terms :
Click on this to read the Policy and Terms
Tax Sr Manager-Financial Svcs-Hedge Fund - (East Region City Locations)
We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Tax senior managers in our Hedge Fund Tax practice perform detail-level review of tax workpapers, allocations and tax returns, as well as perform research to advise on ...
Sr. Manager, Talent Acquisition Operations
Talent Acquisition or Human Resources, with at least 5 years in Talent Acquisition Operations, or transferable field. Manager Talent Acquisition Operations. Manager, Talent Acquisition Operations to join our Global Talent Acquisition team. Develop and implement Talent Acquisition operations strategy...
Manager, US Legal Operations Transformation Services
Minimum five years of prior experience working in a corporate law department in a legal operations function and/or experience at a consulting firm with a focus on legal operations. Bachelor's degree from an accredited college/university; JD, MBA, or Master's degree from an accredited law, business, ...
Marketing Operations Sr. Manager
Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national...
Sr. Manager, Services Operations
The Manager of Professional Services Operations will be detail-oriented and highly organized and have a successful track record in managing an operations team. Manager, Professional Services Operations. As a Sales Liaison, the Manager of Professional Services Operations will be leading the efforts i...
Senior Product Manager – Vulnerability Exposure Management - Secureworks - (Remote - USA East or Central time zone)
All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orient...
Sr. Manager, Services Operations
The Quickbase application development platform uses AI to empower anyone, regardless of technical or developer expertise, to easily build and customize scalable business solutions in just a few clicks, without compromising security, or IT governance and control. The Manager of Professional Services ...
Project Manager
At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. From these plans, the Project Manager will coordinate internally with Engineering, Development, a...
Sr. Director, Field Operations - Customer Success
You will partner with the Chief Customer Officer spanning all areas of Customer operations including planning, forecasting, organizational design, KPI design, segmentation, process design & improvement, operating rhythm, customer journey, etc. You will report to the VP, Global Revenue Operations...
Manager, US Legal Operations Transformation Services
Manager, US Legal Operations Transformation Services. Minimum five years of prior experience working in a corporate law department in a legal operations function and/or experience at a consulting firm with a focus on legal operations. Bachelor’s degree from an accredited college/university; JD, MBA,...