Responsibilities
The Case Manager II will :
- Provide case management services, assessment, and intake of participants to determine eligibility for services
- Carry a caseload required to meet funding source targets
- Work out of multiple sites as assigned
- Provide and / or ensure that each case assigned receives regular visits and contact as needed
- Establish and maintain case records including completing progress notes
- Develop and maintain resource information
- Advocate on behalf of program participants to ensure they receive work support services such as tax credits, rental assistance, food stamps, Medicaid, subsidized childcare
- Provide guidance to clients in dealing with housing-related issues
- Assist participants with understanding leases, securing utilities, and making moving arrangements
- Participate in professional / agency community activities, as assigned
- Participate in training opportunities, as assigned
Qualifications :
- 1+ year of experience in a Social Services setting and / or providing direct services to individuals or families
- Bachelor's Degree in Human Services or related field
- Computer savvy
- Solid assessment and documentation skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized Desired Skills :
- Bilingual
- Bilingual
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