BFT - TEMPORARY PATIENT SERVICE COORDINATORS NEEDED FOR MGH-(3300021)
Description
Are you an unemployed job seeker in the midst of a job search?
A career changer attempting to transition into healthcare?
A retiree seeking a second career?
A stay-at-home parent preparing to reenter the workforce?
Have you recently relocated to the Boston area?
At Bulfinch Temporary Service, a division of Massachusetts General Hospital and Massgeneral Brigham, our employee talent comes a diverse range of backgrounds.
At present, we are considering applicants on an as-needed basis for both part-time and full-time Patient Service Coordinators to work in outpatient areas, with the potential to transition to temp-to-hire contingent upon satisfactory performance and changing staffing needs.
Job opportunities are located at Mass General Hospital, we also service a number of satellite locations in and around greater Boston for MGH affiliates.
While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general, they will include the following :
- Provide administrative support to healthcare providers within an engaging ambulatory setting, and function as the primary interface between the patients and medical team.
- Schedule patient appointments, diagnostic testing, and surgeries.
- Acquire referrals and pre-certifications as needed.
- Register and / update demographic, PCP, and insurance information.
- Collect co-payments and fees.
- Coordinate details of billing.
- Answer phones, and triage calls as appropriate.
- Photocopying, faxing, and filing.
Qualifications
- Associate or Bachelors degree, or equivalent secretarial training preferred.
- 1+ years' experience in a healthcare setting required for Level I role. (Additional experience required for higher level
- Proven understanding of managed care and other insurance-related coverage plans.
- Digital literacy, including proficiency with Windows-based computer applications is crucial.
- Proven, accurate typing and data entry skills.
- Prior experience helping a wide variety of customers.
- Knowledge of EPIC software a plus!
- Strong patient service orientation and well-developed social and interpersonal skills.
- You are available to complete a four-day, operations training program, and able to work part-time or full-time, Monday-Friday, days.
- Ideal candidates should be able to retain information quickly, with a "can-do," positive demeanor, with a shown ability to be both reliable and punctual.
Driven candidates will also possess a professional demeanor, strong ability to stay organized, and the ability to work optimally as part of a team.
Bulfinch Temporary Service employees often cover leaves of absences, vacations, as well as vacant, f / t openings, often resulting in temp-to-hire.
Qualified applicants who meet the above requirements, and are able to make a minimum one-month or more dedication to our community, are encouraged to apply.
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