Bilingual Customer Service Representative - FL

VirtualVocations
Waterbury, Connecticut, United States
Part-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Part-Time Bilingual (Spanish) Customer Service Representative.Key Responsibilities : Handle inbound calls in both English and Spanish from health plan members regarding transportation servicesMeet productivity metric goals including Average Handle Time, Quality Assurance, and Customer SatisfactionEscalate transportation and customer service concerns to contact center leadership teamRequired Qualifications : Minimum of 6 months of inbound Contact Center experience or transferable healthcare experienceFully bilingual in English and SpanishHigh School degree or equivalentMust have a secure, quiet, distraction-free workspace without conflicting responsibilities during scheduled work shiftsMust have specific internet speed requirements and be proficient in Microsoft Teams, Outlook, and Word

3 days ago
Related jobs
Teleperformance
CT, US
Remote

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...

Vasu Agency
Waterbury, Connecticut

If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. Our ideal candidate is a person who is flexible, adaptable and trainable. ...

Family Dollar
Naugatuck, Connecticut

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

TEKsystems
Farmington, Connecticut

The Customer Service representative should have clear communication skills, both with phone calls and through email. Leading Healthcare consultant Company is hiring a Customer Service PRofessionals! Avon, CT. This role offers individuals the ability to work alongside one of the top-rated healthcare ...

Raymour & Flanigan
Waterbury, Connecticut

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution ti...

Eversource Energy
New Britain, Connecticut

Duties include work associated with receiving and responding to customer telephone, mail, and e-mail inquiries and complaints relating to various customer service-related matters. You’ll have a variety of opportunities to further your career, whether it’s in customer service, the skilled trades area...

Professional Career Solutions
New Britain, Connecticut

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. This role is entirely remote and offers full-time/Part time hours with flexibility. We're seeking someone who is great with people, b...

Trinity Solar
Cheshire, Connecticut

The Customer Service Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing professional and courteous communication with customers and across departments. Coordinate efforts with customers and sales representatives to obt...

Genworth Financial
Connecticut
Remote

In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. At least one year of customer service experience, preferably in a call-center envir...

Vasu Agency
Waterbury, Connecticut

If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. Our ideal candidate is a person who is flexible, adaptable and trainable. ...