About Us :
Lab Connect Bizz specializes in staffing solutions across various industries, including healthcare, IT, sales, and more. We connect top talent with leading companies through personalized service, ensuring successful matches for both clients and candidates.
Our goal is to create positive, efficient hiring experiences.
Job Description :
The Entry-Level Customer Service Representative will provide excellent support to clients by handling inquiries, troubleshooting issues, and ensuring a positive experience.
This role requires clear communication, patience, and an eagerness to help.
Key Responsibilities :
- Respond to customer inquiries via phone and email.
- Resolve basic service issues or escalate as needed.
- Document interactions and maintain customer records.
- Assist with order processing and service requests.
Required Skills :
- High school diploma or equivalent
- Strong verbal and written communication skills.
- Basic computer skills and familiarity with Microsoft Office Suite.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.
Benefits :
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off (vacation, sick leave, and holidays).
- Professional development and career growth opportunities.
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