Customer Service Representative

MGN Foundation
Richmond, VA, US
Full-time

Job Description

Job Description

Are you ready to join a fast-paced, high-energy team of dedicated professionals? Our company is seeking a dynamic Customer Service Representative to enhance our vibrant team.

If you thrive in a lively environment and are eager to make a significant impact, we want to hear from you!

Job Summary :

  • Promote Brand Awareness : Advocate for our brand, products, and services with enthusiasm and professionalism.
  • Positive Representation : Serve as a positive ambassador for our company in all customer interactions.
  • Customer Interaction : Engage with customers and sales prospects, providing exceptional service and support.
  • Campaign Engagement : Greet and engage customers during promotional campaigns to drive brand loyalty.
  • Continuous Learning : Participate in business meetings for product knowledge, training, and development.

Skills and Experience :

  • Strong Communication : Excellent verbal and written communication skills.
  • Interpersonal Skills : Ability to build rapport and maintain positive relationships with customers.
  • Multi-tasking : Manage multiple tasks efficiently while interacting with customers.
  • Active Listening : Attentively listen and respond effectively to customer needs.
  • Problem Solving : Proactively identify and resolve customer issues.
  • Professional Demeanor : Maintain a business-like appearance and attitude.
  • Outgoing Personality : Engaging and approachable conversation skills.

Qualifications :

Education : High School diploma or equivalent required.

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30+ days ago
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