Customer Service Representative
Magnolia Companies
Customer Service Representative
Washington, DC 20017
For over 65 years, the Magnolia family of companies has been serving the residents and businesses of the Washington and Baltimore Metropolitan areas.
Started as a small partnership in 1950, the company has grown through an unwavering philosophy that there is nothing more important than providing a quality product and a service resulting in complete customer satisfaction.
Today the Magnolia Companies consist of Joseph J. Magnolia, Inc. and Magnolia Plumbing, Inc. and operate out of multiple locations, dispatching approximately 200 service and construction vehicles throughout the Washington and Baltimore Region.
Magnolia Plumbing, Inc. Is looking for a Customer Service Representative to be the voice of our company! Applicants must have at least 2 years experience in a fast paced, customer service environment where a large amount of phone calls were made / taken.
We offer paid vacation, health insurance, 401K matching, profit sharing, Free Breakfast Fridays and guaranteed laughter! Most importantly, we treat our employees like family!
Responsibilities :
- Field incoming calls
- Booking appointments
- Educate customers on the Excellent service Magnolia provides
- Engage the customer to incite loyalty
- Provide World Class Customer Service Every day
- Smile when talking to the customers ????
Requirements :
- Love helping Customers
- Excellent oral and written communications kills
- Motivated and energetic
- Professional composure in varying situations
- Ability to work well with others
- Must be proficient in Excel, MSWord and Outlook
How To Apply :
Step 1 : Complete online Application
Step 2 : Call this number : 202.541.1062, state your full name and read the script below :
Applicant must complete both steps in order to be considered for the Customer Service Position
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