Job Description
Job Description
At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team!
The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.
Why Planet Fitness?
Each of our employees receive :
- Complimentary Back Card Membership
- Company Facilitated Training
- Advancement Opportunities
- Rewards and Recognition Programs
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Create a bank deposit for next day.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter cleaning chemicals during shift.
Pay & Benefits
- Potential of up to three raises per year
- Great career advancement opportunities
- Insurance benefits for full time staff
- 401k benefits based upon eligibility
Member Service Representative (LV Deer Springs)
We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, pr...
Overnight Grocery Team Member (Stocker, Inventory, Receiving)- Full Time
Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. Provides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards. All ...
Childcare Center Manager (Team Lead)- Creative Kids, W Deer Springs Rd
Are you a teacher ready for your next step? Being a Team Lead at a child care center is something special. ...
Camping Stocker
The Stocking Associate performs various merchandise stocking duties both in Receiving & on the Sales Floor.Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.Organizes and manages back stock daily.Replenishes produ...
Retail Store Associates and Stockers - 4500
Retail Store Associates and Stockers - 4500-(24005114). ...
Stocker / Cashier
Create a healthier, brighter future for pets, pet parents and people! .If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by d...
Retail Operations Stocker - Retail Administration - Full Time (Caesars Palace LV)
Ability to drive, or learn to drive, electric cart and use of forklift.Ability to take direction, prioritize duties, produce and maintain written records.Strong interpersonal and communication skills and ability to give excellent customer service.Previous stockroom or warehouse experience preferred....
Early Morning Stocker
As an Early Morning Stocker, you will ensure the store is set up for a successful day. ...
Night Crew Stocker
As a Night Stocker, you provide friendly, courteous, and helpful service. The Night Stocker is the magic behind the scenes who creates that attractive store appearance for our customers through ensuring it’s stocked, clean, and bright. ...
Dental Assistant
Dental Assistant – Oral Surgery.Surgical Assistant – Oral Surgery .Step into the fast-paced world of oral surgery as an Oral Surgeon Surgical Assistant! Your role is pivotal, aiding surgeons with precision during procedures and meticulously documenting patient care.From preoperative tasks to maintai...