3rd Shift Operations Manager (10:00pm to 6:30am)

POSITION SUMMARY

The Operations Manager with The Restaurant Store is responsible for managing the merchandising and physical marketing of all items for a retail branch location.

Under direction of the Branch Manager, the Operations Manager is responsible for accomplishing a variety of operational goals through effective marketing and in-store design strategies that align with the goals of our sales, purchasing, and inventory teams.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Optimize sales based on effective product placement throughout the branch location
• Conduct ongoing analysis to plan and challenge product allocation within the branch location
• Ensure a high level of organization and neatness while completing daily merchandising tasks
• Manage monthly front-of-store resets that highlight sales items in an effective manner
• Complete all four components of the Weekly Report in a timely manner
• Communicate effectively with the Inventory Department to merchandising space within the branch location
• Communicate effectively with the Sales Department to alert customers when new or requested items are available in-store
• Communicate with Branch / Assistant Branch Manager to support the safety and maintenance of the building and equipment
• Manage customer sales issues as needed
• Support the development and training needs of the local team related to merchandising management
• Support the growth and utilization of TRS.com across our customer base
• Maintain the overall cleanliness of the store

EDUCATION and / or EXPERIENCE

• Minimum of 2 years of relevant experience in retail and / or supply chain management with a specific focus on merchandising management
• Associate’s degree in a related field, or equivalent combination of education and experience

KNOWLEDGE, SKILLS, & ABILITIES

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
• Strong analytical and problem-solving skills
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Service leadership approach with a demonstrated desire to exceed expectations

PHYSICAL DEMANDS

• Work is performed while standing and / or walking, up to and including 9 hours / day
• Requires the ability to communicate effectively using speech, vision, and hearing
• Requires the regular use of hands for simple grasping and fine manipulations
• Requires occasional bending, squatting, crawling, climbing, and reaching
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.

The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

TRAVEL REQUIREMENTS

May require occasional travel to other stores within the region