Patient Financial Services Representative
The Patient Financial Services Representative is responsible for overseeing and managing patient accounts, which includes handling billing, collections, and customer service duties.
This role ensures that all patient accounts are processed with accuracy and efficiency, aiming to maintain a high level of customer satisfaction.
The representative will work closely with patients, insurance companies, and internal departments to resolve account discrepancies and secure timely payments.
Key Responsibilities :
Billing & Invoicing :
- Generate and issue patient bills and invoices for services provided.
- Ensure that billing is completed accurately, adhering to healthcare regulations and guidelines.
- Collaborate with insurance companies to verify coverage, process claims, and follow up on unpaid or denied claims.
Account Management :
- Monitor patient accounts to ensure expected payments are received.
- Investigate and resolve discrepancies such as overpayments, underpayments, and billing errors.
- Update patient information in the billing system as necessary.
Collections :
- Initiate contact with patients regarding overdue accounts, with regular follow-up until accounts are settled.
- Set up payment plans with patients when appropriate, ensuring adherence to agreed terms.
- Refer accounts to collections agencies when necessary, following company policies.
Customer Service :
- Respond to patient inquiries about their accounts, providing clear and accurate information.
- Assist patients in understanding their billing statements, insurance coverage, and payment options.
- Handle and resolve patient complaints in a professional and empathetic manner.
Compliance :
- Maintain confidentiality of patient information in accordance with HIPAA and other healthcare regulations.
- Stay informed of changes in healthcare billing practices, insurance requirements, and industry standards.
Reporting :
- Prepare and maintain regular reports on billing, collections, and account statuses.
- Provide analysis and recommendations to improve account management processes.
Requirements :
- Minimum of 2 years of experience in medical billing, collections, or a related field.
- Experience with healthcare billing software and electronic health records (EHR) systems.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving abilities and attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and billing software.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Compensation :
Salary : $18 - $22 / hour, depending on skills and experience.
To apply for this position or explore other opportunities, please visit : Fuse3 Solutions
ind123
accfin
Patient Services Representative - Days
INTEGRIS Health Medical Group Primary Care, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Representative in Moore, OK. Those who apply to this Patient Services Representative - Primary Care position by 09/30/2024, may qualify to receive a sign-on bonu...
Patient Services Representative - Days
INTEGRIS Health Medical Group Primary Care, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Representative in Moore, OK. Those who apply to this Patient Services Representative - Primary Care position by 09/30/2024, may qualify to receive a sign-on bonu...
Sr. PSR - Patient Services Representative - Children's Neurosurgery Clinic
PSR - Patient Services Representative - Children's Neurosurgery Clinic Department:HB Children's Neurosurgery Clinic Job Description: Job Description. Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in and out-patients c...
Customer Service Representative- Bilingual Spanish Preferred
Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred. Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They also sell company products and services. Promoting our products a...
PSR - Patient Services Representative - Children's Gastroenterology Clinic
Position Title:PSR - Patient Services Representative - Children's Gastroenterology Clinic Department:Children's Gastroenterology Clinic Job Description:. Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in an outpatient ...
Sr PSR - Patient Services Representative- OB/GYN - Edmond Clinic
Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Coordinates schedules as directed to patient requiring multiple se...
Manager Patient Financial Services
This position is responsible for managing of the billing in Patient Financial Services in such a manner as to generate claims/bills which meet payor specifications, to collect timely payments on such claims/billings, and to effectively administer accounts receivable, and to provide a high-level of c...
Senior PSR - Patient Services Representative - Medicine Specialty Clinic
Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Coordinates schedules as directed to patient requiring multiple se...
Supervisor Patient Financial Services
Keep the Director / Assistant Director of Patient Financial Services regularly informed of issues,. Assist any employee within the Patient Financial Services Department with any problems,. This position is responsible for supervising the Medicare, Medicaid, Government and Commercial Patient Account ...
Senior PSR - Patient Services Representative - Call Center - Stephenson Cancer Center
Obtains patient demographics on new patients and updates demographics on established patients. Coordinates schedules of patients in and out-patients clinic and provides clerical assistance toward the smooth operation of the facility. Coordinates schedules as directed to patient requiring multiple se...