Field Service Technician

Job Description

Job Description

Feeling stuck in a mundane job? Our Field Service Technician role will allow you to move from project-to-project to problem-solve on-site issues for customers.

Apply now to achieve the next challenge in your career.

Our Vision for a Bright Future : Orion ESG Report

Who you are : An independent thinker who craves new experiences, hands-on activities, and the freedom to work at your own pace.

When there is a problem, you want to understand the underlying cause and implement some type of action. You are known for your technical mastery and willingness to improvise .

We are seeking an experienced Field Service Technician to keep electric vehicle supply equipment (EVSE) in prime working condition.

The Field Service Technician plays a key role in the onsite repair and maintenance of EV charging stations in a specific geographic region.

These responsibilities may include, but are not limited to : site safety, electrical system maintenance / repair, site field reports, and other duties as required to properly maintain and operate the site within the contractual requirements.

Job Responsibilities :

• Electrical and mechanical preventative and corrective maintenance of site equipment, site field reporting, work order completion, maintaining overall site cleanliness, quality assurance for all work performed, and other work as needed.
• Perform troubleshooting on-site with repairs and upgrades to a broad range of EVSE systems, ranging from Level 2 EV chargers to direct-current (DC) fast chargers.

Equipment testing may include but is not limited to : Voltage readings for level 2’s, pulling reports on energy sessions, and the installation of Modem Upgrade Kits for both level 2’s and 3’s

• Troubleshooting knowledge will require ability to identify system performance issues and locate / isolate ground faults.
• Work closely with the Service and Maintenance Director to ensure maintenance schedules are adhered to and work orders and service jobs are completed accurately and on time.
• Conduct site safety assessments and identify all safety hazards on the job site. Responsibilities include wearing correct PPE, as per OSHA and site-specific requirements.

Using lock-out tag-out method any time work is to be done near live wires. Identifying any and all restricted access areas.

• Review site manuals and drawings to ensure proper service and maintenance of equipment.
• Ensure that all issues at job sites are documented in the work order system and addressed promptly.
• Verbal and written communications with customers, as needed.
• Maintain and update required system records according to documented business processes.
• Planned and unplanned overtime and emergency response work may be required.

Experience and Qualifications :

• High school diploma or GED equivalent required
• 2+ years of experience in servicing commercial EV charging equipment.
• Valid state driver’s license required.
• You possess excellent written and verbal communications skills.
• You have a thorough understanding of OSHA safety requirements, including LOTO, Arc Flash, JHA / JSA, etc.
• You possess the ability and capacity to manage various projects and work with tight deadlines.
• You have business experience using spreadsheets and word processing applications.
• You have strong electrical, electronic and mechanical troubleshooting skills.

What we can offer you :

• Health, Dental, Vision insurance starting the 1st of the month following date of hire.
• Company paid benefits starting 1st of the month following date of hire.
• Life Insurance
• Short / Long Term disability
• Company contributions to flex savings and health savings accounts
• Traditional or Roth 401k eligible after 60 days with company match
• 8 hours of paid Volunteer time per year
• Paid Time Off starting day 1!

Our Company is an EEO / Affirmative Action Employer : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Monday - Friday : Multiple customers visited daily. Vehicle travel will depend on the service schedule, customer sites could be 100 to 120 miles one way or as little as 15 miles one-way.