Operations Manager.

About Us :

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.

4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day.

As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership.

RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation.

Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Job :

We are always interested in speaking with developing & experienced Operations Managers interested in joining our team. If thats you, read on for a snapshot of the type of work our Operations Managers do in our Dream Fulfillment Centers, share your details & a member of our Talent team will be in touch!

The Operations Manager is responsible for guiding & developing teams by motivating, mentoring, & coaching their Process Assistants & Associates.

They are responsible for engaging their team during a shift to optimize safety, production, cost, & quality while maintaining a positive employee experience.

Managers are servant leaders who exhibit empathy & compassion for associates in all of their actions. They dive in, roll up their sleeves to help, make tools available & remove obstacles for associates to excel in their roles.

What Youll Do :

• Actively run shifts with safety, quality, production & cost at the forefront of all decision making
• Enforce safety guidelines, cleanliness & security standards
• Implement weekly schedule & manage labor budget
• Establish & meet KPIs
• Maintain strong working knowledge of processes & policies
• Focus on team & department growth & development
• Recruit, screen & select talent at the Process Assistant levels
• Communicate feedback to improve the operation & employee experience
• Execute & present quarterly projects that meaningfully improve the business
• Parter cross-functionally & interdepartmentally to solve
• Lead teams through change & embrace continuous improvement

What You Need :

• Bachelor's degree
• 2+ years of experience leading people & teams, ideally in Operations, Warehouse, Manufacturing, or Retail settings
• Desire to learn, grow & be developed to the next level
• Ability to give & receive constructive feedback, including disciplinary action conversations
• Confidence to speak in front of large groups
• Flexibility to work flex shifts, hours, nights & weekends as business dictates
• Strong written & verbal communication skills; bilingual in Spanish is a plus
• Ability to operate with a sense of urgency & attention to detail
• A positive, can-do attitude that seeks solutions
• Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint / slides) as well as the ability to operate warehouse tools (eg.

scanner, ladder, warehouse software)

• The ability to read reports & summarize conclusions drawn from data
• Ability to quickly recognize, diagnose & solve for challenges & workflow for associates
• Bilingual in Spanish a plus

Benefits :

At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth.

Our inclusive benefits include, but are not limited to :

• Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
• Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
• Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
• Exclusive employee subscription & rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
• Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
• 401k match - an investment in your future.
• Company wide events & outings - our team spirit is no joke - we know how to have fun!

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to : race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 & over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing & characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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