Technical Support Analyst
VirtualVocationsSpringfield, Massachusetts, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Technical Analyst 4-Support.
Key Responsibilities
Provide customer and systems support for Oracle Integration Cloud (OIC)
Troubleshoot and analyze application servers and new technologies
Interact remotely with customers, partners, and software developers to provide technical advice and assistance
Required Qualifications
4 to 10 years of experience with Oracle Integration Cloud and Oracle SOA Suite
Strong knowledge of Oracle Cloud Infrastructure and Oracle Database
Technical degree (BS in Computer Science, Management Information Systems, or related field) with a minimum GPA of 3.0, or equivalent professional experience
Proven experience in technical support and troubleshooting
Ability to analyze and resolve moderately complex problems independently
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Technical Support Analyst • Springfield, Massachusetts, United States
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