Guest Services Representative - Miami Lakes Hotel on Main

The Graham Companies
Miami Lakes, FL, US
Full-time

Job Description

Job Description

Miami Lakes Hotel is a destination designed for the business and leisure traveler alike. Our hotel is unique as we are the only full-service hotel resort in the Miami Lakes area.

Located on Main Street, guests can enjoy a variety of upscale shops, a 17-Cineplex movie theater, and over a dozen restaurants all just steps away from our door.

Responsibilities :

  • Individual will provide assistance to guests in a professional and friendly manner
  • Responsibilities include check-in / check-out process, billing, checking registration cards for accuracy, reviewing occupancy daily, handling cash / credit / house-charge transactions answering phones in friendly / helpful manner and answering to guest needs / questions.
  • Cover for Reservations Agent as needed

REQUIRED EDUCATION AND EXPERIENCE

  • High School degree required
  • Hospitality Management degree preferred
  • 1 year in Front Office / Reservations role in Hospitality, preferably Front Office environment
  • Opera software experience preferred, Bi-lingual (Spanish) a plus.
  • Must be computer literate

Full Time schedule; flexible AM / PM shifts including weekends.

Why You Should Apply -Full Time Employees Only

  • 401(k) with company match
  • Employer Funded Pension Plan
  • Personal Time Off (PTO)
  • Holiday Pay
  • Health Benefits
  • Dental Care Benefits
  • Employer Paid Life Insurance Benefits
  • Employer Paid Short & Long Term Disability
  • Legal Plan
  • Athletic Club Membership Discount
  • Positive work-life balance
  • Conveniently located in the Miami Lakes Town Center within walking distance of numerous restaurant and shops

Must be able to work a flexible schedule including days and nights (6 : 30a to 3p or 3p to 11 : 30p)

2 days ago
Related jobs
Promoted
Integrated Power Services, LLC
Miami, Florida

Sell power distribution services to new and existing clients for the Technical Field Services division throughout Miami, Dade and Broward counties. Build ongoing personal and professional relationships with customers by performing weekly site visits. Any offer of employment is contingent upon the su...

Promoted
Four Seasons Hotels Limited
Miami, Florida

Connect with Elite guests, high-profile individuals, and guests requiring special attention, ensure Elite guest protocols for arrival are consistently executed. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted...

Promoted
Evolutionhospitalityusa
Miami, Florida

The Guest Services Manager will be responsible for overseeing all aspects of the parking operations including, but not limited to, valet parking operations, maintaining Forbes guest service standards, prioritizing client relationships, motivating, and managing team member performance, maintaining bu...

University of Miami
Coral Gables, Florida

As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or...

Select Specialty Hospital - Miami Lakes
Miami Lakes, Florida

Our mission is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, a...

University of Miami
Coral Gables, Florida

Identify and collect patient’s self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad De...

FVI School of Nursing and Technology
Miami, Florida

Maintain accurate records of interactions with prospective students, application materials, and admissions decisions using the institution's CRM system or other databases. Collaborate with admissions committees to assess applicants' qualifications and make admissions decisions in accordance with ins...

University of Miami
Miami, Florida

As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or...

Select Specialty Hospital - Miami Lakes
Miami Lakes, Florida

Our mission is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. You will provide a comprehensive evaluation of communication skills and/or swallowing function and provide goal-oriented treatment to facilitate maximum communication a...

University of Miami
Miami, Florida

As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or...