Client Success Manager

A company is looking for a Client Success Manager.

Key Responsibilities

Serve as the primary client contact post-implementation, ensuring seamless onboarding and ongoing success

Communicate AI adoption strategies and competitive positioning while guiding clients through their AI journey

Monitor client health and engagement to prevent churn and drive renewal processes

Required Qualifications

3+ years of experience in customer success, account management, or client engagement, preferably in SaaS or AI-driven technology

Experience with AI adoption strategies and product positioning

Proficiency in Salesforce or similar CRM tools for tracking client interactions

Ability to collaborate cross-functionally with Sales, Product, and Marketing teams