Assistant General Manager

Summary

SPIN is a ping pong

social club with a focus on high-volume events, an elevated food and beverage

program, and exciting programming which is entertaining and always unexpected.

SPIN’s Assistant General

Manager must have previous management experience in the

restaurant / hospitality / entertainment industry in addition to experience with

catering and events. AGM’s must demonstrate superior skills in customer service

and interpersonal communication. In this role, you will be expected to coach

and develop hourly employees which includes performance reviews, create work schedules,

and monitor labor usage, and drive F&B sales in a way that is motivating

and effective.

SPIN’s environment is

dynamic and ever changing, as the AGM you must quickly comprehend the complex

relationships of walk-in traffic, corporate events, club members and league

participants, modulate expectations and ensure a positive experience for all. We

are looking for our AGM to be an excellent creative problem solver, who can

help support the management teams (Chef, Event Sales, Floor Managers, etc.) as

well as hourly staff to reach their fullest potential. SPIN’s Assistant

General Manager will also be responsible for learning and executing the back

office role of location General Manager including cash management and perform

all necessary duties when the General Manager is not present. If you are

looking for an exciting challenge and to work with one of the best teams out

there, apply today! We can’t wait to meet you!

Essential Functions

R easonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide positive leadership and accountability for millions a year sport-based entertainment venue.
• Drive sales and revenue in food service / activity based environment utilizing superior floor

management and interaction with team.

• Coach and develop front line employees.
• Conduct regular performance management reviews with employees holding team accountable for

results.

Learn and execute back office role of location including cash management and perform all necessary

duties when General Manager not present.

Create effective work schedules and monitor labor usage for the location while complying with State

and Federal labor regulations.

Ensure consistent execution of corporate events as scheduled, monitoring guest satisfaction and

good presentation and staff interaction.

Must quickly comprehend the complex relationships of walk-in traffic, corporate events, club

members and league participants, modulate expectations and ensure a positive experience for all.

Work productively and help oversee other members of location management team : Chef, Event

Sales, Floor Managers, etc.

Qualifications

• 3-4 years’ experience in restaurant / hospitality / entertainment management required.
• Superior customer service and interpersonal skills.
• Strong written / verbal communication skills.
• Previous experience in catering and events execution along with functional understanding of food

service and kitchen operation, comfortable monitoring food and beverage cost of sales.

Experience with Microsoft Office suite.

Acknowledgement

I acknowledge that I have read this job description and I understand all the job duties and responsibilities

contained herein. I acknowledge that I am able to perform the essential tasks as outlined with or without

reasonable accommodation. I understand that my job may change on a temporary or regular basis according

to the needs of the company without it being specifically included in the job description.