Talent.com
Order Entry Specialist

Order Entry Specialist

Storm CreekEagan, MN, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

About Us : Hi! We're Storm Creek- a women-owned, B-Corp certified, sustainably-made clothing brand that cares deeply about doing good. We proudly donate over 5% of our profits to environmental and community causes. Here's a bit more about us so we can really get to know each other.

From sparking curiosity to fueling our growth mindset, we're all about purposeful action and relentless innovation. "Good enough" isn't in our vocabulary-we aim higher, think sharper, and collaborate harder. And giving back? That's in our DNA. We're charging full steam ahead to hit $5 million in charitable donations by 2030. Turns out doing good can look good, too.

We're proud to be recognized as one of the best places to work in 2024 and 2025 - ranked in the top 1% of suppliers nationwide and a Minnesota Keystone Member, giving 5% of our profits back to the community. Translation? We're not just a great place to shop - we're an even better place to work. Curious what makes us special? Come join the fun!

About the Role :

The Order Entry Specialist role is responsible for accurately entering blank orders and decoration specifications, as well as serving as the first point of contact for customers to ensure quick and clear resolution of order-related questions. You'll also support special data and cross-departmental projects as needed. This position is critical in ensuring order accuracy, timely processing, and a smooth customer experience from the very start.

Success in this role means orders are entered quickly and accurately, customers feel supported and informed from the first point of contact, and data is clean, consistent, and well-documented. You're proactive, organized, and confident navigating between departments to get things done. Your attention to detail and responsiveness help set the tone for a great customer experience and keep operations flowing efficiently.

You'll come to work every day if you Get, Want, and have the Capacity for :

  • Entering blank orders

Accurately input customer orders into the ERP system, ensuring all required fields are complete.

  • Verify pricing, product codes, and shipping details to prevent errors and delays.
  • Maintain compliance with company policies and customer-specific requirements.
  • First customer reach out and resolve

    • Serve as the initial point of contact for order-related issues, providing timely and professional responses.

  • Investigate and resolve discrepancies or issues with orders before escalation.
  • Entering deco specs

    • Enter decoration specifications (logos, colors, placement) with precision to ensure production accuracy.

  • Cross-check artwork approvals and communicate with the design team for clarification when needed.
  • Maintain organized records of all deco details for audit and quality purposes.
  • Special data projects as assigned

    • Assist with data cleanup, reporting, and analysis to support operational efficiency.

  • Compile and validate information for ad hoc projects requested by management.
  • Cross departmental projects as assigned

    • Collaborate with operations teams to streamline order workflows.

  • Assist in special projects within other departments.
  • Participate in process improvement initiatives to enhance order accuracy and turnaround time.
  • Provide insights and feedback to improve interdepartmental communication and efficiency.

    • You will love it here if you are :

  • Purpose Driven
  • Always Seeking Better
  • Humbly Confident
  • Accountable to the End Result

    • Skills & Qualifications

  • 2-5 years relevant order / data entry experience.
  • Strong attention to detail and accuracy in data entry for orders and specifications.
  • Proficiency with ERP systems and Microsoft Office Suite (Excel, Outlook).
  • Excellent written and verbal communication skills for customer interaction and issue resolution.
  • Ability to interpret and enter decoration specifications accurately.
  • Strong organizational skills to manage multiple priorities and deadlines.
  • Problem-solving skills to resolve order discrepancies quickly and effectively.
  • Ability to work collaboratively on cross-departmental projects and special assignments.
  • Adaptability to handle ad hoc data projects and process improvements.
  • Commitment to maintaining data integrity.

    • What Storm Creek Can Offer You :

    We offer a rate of $17-$21 per hour and a comprehensive benefits package including Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Employee Assistance Program, and 401(k). Teammates may also be eligible for 15 days of vacation / ESST, 8 volunteer hours, and 8 company holidays (plus one floating holiday per year).

    Storm Creek is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    Ready to join us? Let's make an impact together at Storm Creek!

    serp_jobs.job_alerts.create_a_job

    Order Entry Specialist • Eagan, MN, USA