Operations Associate
Job Description
Job Description
Description : POSITION OVERVIEW :
POSITION OVERVIEW :
The ETRO Operations Associate is handling the efficiency in the back of house including but not limited to e-commerce fulfillment, shipping, receiving and inventory control.
He / she has experience in the luxury goods sector and applies this attention to detail. Moreover, he / she collaborates in achieving the quantitative and qualitative objectives for the Store.
Requirements :
ESSENTIAL RESPONSIBILITES (including, without limitation) :
- Manage and control stock room in store
- Check on e-commerce fulfillment needs
- Ensure that all stock is inputted in the system properly
- Prepare any transfers to clients or stores ensuring tracking is provided
- Corresponding to any emails regarding customer care
- Reorganize products on display and ensure they are displayed properly in his / her department
- Collaborate with other colleagues to achieve business objectives
- Communicate any pertinent information gathered from customers to Management
- Regular attendance and punctuality
- Ability to professionally interact with management, coworkers and clients
- Strong organizational skills, multi-tasking and prioritizing capabilities
- Flexibility in schedule and working hours
- Ability to lift 50 lbs +
ELIGIBILITY REQUIREMENTS
- 2+ years as an Operations Associate in a retail environment; luxury retail a plus
- 2+ years of e-commerce and inventory control
- Ability to stand on your feet for duration of shift
- Ability to lift, move and hang merchandise and other items
- Ability to open and close door
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