About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What You'll Do
- Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
- Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
- Engage customers by greeting them and offering assistance with products and services
- Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
- Prevent loss by following all product protection standards
- Support and partner with other associates on merchandising incoming product
All associate roles at Kohl's are responsible for :
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
- Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
- Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
- Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
- Accomplishing multiple tasks within established timeframes
- Following company policies, procedures, standards and guidelines
- Maintaining adherence to company safety policies for the safety of all associates and customers
- Receiving, understanding and proactively responding to direction from supervisors / managers and other company personnel
- Other responsibilities as assigned
What Skills You Have
Required
- Excellent customer service skills and ability to multi-task with strong attention to detail
- Verbal / written communication and interpersonal skills
- No retail experience required
- Must be 16 years of age or older
- Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Pay Starts At : $13.00
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